Help... 404 Errors.

Hi,

Couple of questions so I can help:

1. What version of OVA are you running?

2. Do you have a test URL that I can see to observe this happening?

If you don't want to post URLs to the forum, then email it over to me on enquiries@openvideoads.org and I'll have a look...

Seems strange but I need more info to really understand the source of the issue ;)

Paul

Hi.. thanks for providing the test URL..

So looking into it, it's definitely not an OVA issue. The click through URL that is coming back in the VAST response from OpenX is:

http://www.scissorboy.com/openx/www/delivery/ck.php?oaparams=1&bannerid=33&zoneid=20&OXLCA=1&cb=da63...

And that seems to be generating a 404 on the OpenX side. OVA is firing off that URL correctly.

I'm confident that it's some type of OpenX config issue. Perhaps someone else in the forums has seen this before and can help point us in the right direction?

Paul

Has this issue been solved? cause i still get the same error, and if i remove the stuff after __oadest... it works

My reading is that this is an OpenX issue.

Out of interest, has anyone posted to the OpenX forum on it?

Paul

Paul it seems that your link above works now, and it includes __oadest...

indeed, following the instruction on some forum, that if one is with hostgator, then one should contact the support asking them to whitelist openx application.

So i did, and their response (after a few emails) was the following:

"Thank you for contacting HostGator Support. As per your request, the mod_security restriction has been whitelisted for your domain and I can verify that the link no longer returns a 404. "

True to the fact, 404 page does not show anymore. So my issue is fixed.

I don't see why other hosts cannot be asked to do the same.

Rgs.

In case it helps anyone else. I had the same issue above.

It turned out that my 301 redirect from a non-www url to a www url was messing with the banner ad link. The link in the url was still a non-www url.