doubleclick clicktracker setup

I'm trying to put together a demo for a client and they are saying the clicks aren't being tracked; that "other than clicks, everything else seems to be tracking correctly".
They are using doubleclick ads and this is what was sent to me --

Pre-fetch Tag:
http://ad.doubleclick.net/pfadx/N270.126913.6102203221521/B3876671.446;dcadv=2215309;dcove=o;sz=0x0;...[timestamp];dcmt=text/xml

ClickTracker (There are two formats depending on the set up of the video player):

(DART)
http://ad.doubleclick.net/click%3Bh%3Dv8/3b5e/3/0/%2a/e%3B243275755%3B0-0%3B0%3B66923069%3B255-0/0%3...

or

(Third Party)
http://ad.doubleclick.net/clk;212442087;33815766;ihttp://www.google.com/support/richmedia

I'm not sure where/how to add the clicktracker, can someone please help?

-- Here is my code --

Video Player:
<div id='mediaspace'>Media Player</div>

<script type='text/javascript'>
var so = new SWFObject('http://www.producersweb.com/home/public/jwplayer/player.swf','mpl','600','400','9');
so.addParam('allowfullscreen','true');
so.addParam('allowscriptaccess','always');
so.addParam('wmode','opaque');
so.addParam('flashvars','file=http://www.producersweb.com/files/b/21/212148bf5fbec53df5627aae5a16e5e2.flv&plugins=ova&config=http:...');
so.write('mediaspace');
</script>

PHP/XML:
<?php
$d = new DateTime();
$newDate = $d->format('U') . rand(7,13);
echo '
<config>
<ova.title>
Example 2 - A VAST 2.0 pre-roll ad only
</ova.title>
<ova.json>
{
"debug": {
"debugger": "firebug",
"levels": "fatal, config, vast_template"
},

"shows": {
"streams": [
{
"file":"http://www.producersweb.com/files/b/21/212148bf5fbec53df5627aae5a16e5e2.flv&clickTag=http://ad.doubl...",
"duration":"00:05:45"
}
]
},
"ads": {
"pauseOnClickThrough": true,
"deliveryType": "progressive",
"servers": [
{
"type": "DART",
"apiAddress": "http://ad.doubleclick.net/pfadx/N270.126913.6102203221521/B3876671.446;dcadv=2215309;dcove=o;sz=0x0;...'.$newDate.';dcmt=text/xml"
}
],
"schedule": [
{
"zone": "3402677",
"position": "pre-roll"
}
]
}

}
</ova.json>
</config>
';
?>