Hi there,
I'm using OVA in a custom player, I have a problem regarding the clickSign zone that is display on preroll.
Some time, this zone isn't remove from screen..
So I have to remove it manually.
Do you have a solution ?
I'm using this function _vastController.overlayController.hideAllOverlays(); when I initialize the real video.
I'm not sure that is a good choice if I'm currently display some overlays on it..
Regards,
Thomas.
Hmmm... that's interesting.
It's removed based on the timing of the video playing. It should be removed when the HN event (Hide Notice) event is generated 300 milliseconds before the end of the ad stream.
So can I ask - does your meta data duration for the ad stream match the duration in the VAST response?
For example, if your VAST response says that it's 15 seconds long, but your meta data duration (actual ad duration) is 14 seconds, then the OVA will expect the hide notice event to fire at 14.7 seconds which will be after the ad has finished playing.
What we do in the OVA for Flowplayer and OVA for JW plugins is update OVA timings based on the meta data duration if it is different to the actual VAST duration.
Do you think that this could be your issue?
Paul