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The clickSign zone not always remove

3 replies [Last post]
Reply

Hi there,
I'm using OVA in a custom player, I have a problem regarding the clickSign zone that is display on preroll.

Some time, this zone isn't remove from screen..
So I have to remove it manually.

Do you have a solution ?
I'm using this function _vastController.overlayController.hideAllOverlays(); when I initialize the real video.
I'm not sure that is a good choice if I'm currently display some overlays on it..

Regards,
Thomas.

Reply

Hmmm... that's interesting.

It's removed based on the timing of the video playing. It should be removed when the HN event (Hide Notice) event is generated 300 milliseconds before the end of the ad stream.

So can I ask - does your meta data duration for the ad stream match the duration in the VAST response?

For example, if your VAST response says that it's 15 seconds long, but your meta data duration (actual ad duration) is 14 seconds, then the OVA will expect the hide notice event to fire at 14.7 seconds which will be after the ad has finished playing.

What we do in the OVA for Flowplayer and OVA for JW plugins is update OVA timings based on the meta data duration if it is different to the actual VAST duration.

Do you think that this could be your issue?

Paul

Reply

Hi there !

About the clickZone, the item is display only 3 seconds.. If it's a 6sec preroll.. The clickZone isn't display at the end of the preroll..
Can I do something to display the clickZone during all the preroll ?

Regards,
Thomas.

Reply

Hi Thomas,

The click sign actually comes and goes based on whether or not the user mouses over the ad...

So if you look at this ad:

http://static.openvideoads.org/qa/rc3-30/ova.flowplayer/examples/ad-formats/http/example01.html

You'll see it's available the full duration, but it disappears until the viewer mouses over the player again.

Trying to understand your requirement - is it that you need an option to allow the click sign to be permanently displayed?

Paul

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