On my site people can ...On my site people can download songs properly but the songs they download aren't full length. But it only happens with some users, not all. But a lot of users have been complaining about this. Any help?
Downloading Full Songs
Posted: Thu, 2008-04-03 15:47
Soundshock
Posted: Sat, 2008-04-05 14:32
Soundshock
My mistake. http://www.itscancon.com/archive.html is the page. I have no problems but my users do, so I'll be back to post some song names. They say the songs aren't fully downloaded. Like the file downloads ok but the file ends up only being like 1:30 of the song itself.
Posted: Thu, 2008-04-10 19:30
Soundshock
I don't mean to bump, but any update? My site has high traffic, so its very urgent that I get it fixed as soon as possible.
Posted: Fri, 2008-04-11 03:17
andersen
@Soundshock - as you tell it is only some users that have a problem - the problem is most probably local to to those users...
when i try using win xp ie7 flash 9 it seem to work fine (only tried a few random songs though)
is there any pattern among the users with problems? (platform, browser, flash version, ram size, connection speed etc.)
as you embed using swfobject you can set the minimum version of flashplayer the users must have to play (you use 7) -
adobe flash versiontest: http://www.adobe.com/go/tn_15507
adobe flash uninstall: http://www.adobe.com/go/tn_14157
adobe flash install: http://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash
also make sure the encoding of the songs is ok - from the JW FLV Media Player page:
If you encounter too fast or too slow playback of MP3 files, it contains variable bitrate encoding or unsupported sample frequencies (eg 48Khz). Please stick to constant bitrate encoding and 11,22,33,44 kHz. The free iTunes software has a decent MP3 encoder.
Posted: Fri, 2008-04-11 17:04
Soundshock
Ok I will find out what they're using. Thanks for the help.
Do you seriously expect help without at least posting a link to the troubled site?