My player is working totally fine in my location drive but when I uploaded the play to a HTTP server it has problem going to Chapter 4, 5 and 6
View play here:
http://www.dlsweb.rmit.edu.au/bus/public/JWPlayer/heidi/
I am thinking the problem maybe cause by start tag
<?xml version='1.0' encoding='UTF-8'?>
<playlist version='1' xmlns='http://xspf.org/ns/0/'>
<trackList>
<track>
<title>Question 1</title>
<creator>RMIT University</creator>
<location>heidi.flv</location>
<image>image01.jpg</image>
<meta rel='type'>video</meta>
<meta rel='start'>0</meta>
<meta rel='captions'>captions.xml</meta>
<annotation>Why did you choose to study the M.Com degree?</annotation>
</track>
<track>
<title>Question 2</title>
<creator>RMIT University</creator>
<location>heidi.flv</location>
<image>image02.jpg</image>
<meta rel='type'>video</meta>
<meta rel='start'>18</meta>
<meta rel='captions'>captions.xml</meta>
<annotation>What is the most enjoyable aspect of the program?</annotation>
</track>
<track>
<title>Question 3</title>
<creator>RMIT University</creator>
<location>heidi.flv</location>
<image>image03.jpg</image>
<meta rel='type'>video</meta>
<meta rel='start'>60</meta>
<meta rel='captions'>captions.xml</meta>
<annotation>What do you find particularly challenging?</annotation>
</track>
<track>
<title>Question 4</title>
<creator>RMIT University</creator>
<location>heidi.flv</location>
<image>image04.jpg</image>
<meta rel='type'>video</meta>
<meta rel='start'>110</meta> //this is suppose to be 01:51
<meta rel='captions'>captions.xml</meta>
<annotation>How important was it for you to interact with lecturers, tutors and your fellow students (ie: contribute in classes)?</annotation>
</track>
<track>
<title>Question 5</title>
<creator>RMIT University</creator>
<location>heidi.flv</location>
<image>image05.jpg</image>
<meta rel='type'>video</meta>
<meta rel='start'>165</meta> //this is suppose to be 02:45
<meta rel='captions'>captions.xml</meta>
<annotation>What do you plan to do following completion of the program?</annotation>
</track>
<track>
<title>Question 6</title>
<creator>RMIT University</creator>
<location>heidi.flv</location>
<image>image06.jpg</image>
<meta rel='type'>video</meta>
<meta rel='start'>203</meta> //this is suppose to be 03:23
<meta rel='captions'>captions.xml</meta>
<annotation>What advice would you like to offer to future M.Com students?</annotation>
</track>
</trackList>
</playlist>
Can anyone help please :)
Thanks in advance!

To do the "chapterizing" right, you really need to use a streaming server or put a stream script on your HTTP server if you are allowed to execute PHP or other scripts.
However, you can also pause the player and let the full video file download, then the chapters should be selectable.
I have cleaned up your player page, your captions file, your playlist, and added the metadata array of time/byte-position to your video file.
You can see your page here: http://willswonders.myip.org:8081/Ruby.html
My upstream is slow, so don't expect miracles.
You can download your files from:
http://willswonders.myip.org:8081/Ruby.html (save the page source)http://willswonders.myip.org:8081/playlist_Ruby.xml
http://willswonders.myip.org:8081/captions_heidi.xml
http://willswonders.myip.org:8081/Movies/heidi.flv
Be patient, it's slow. Comment out the streamer flashvar and adjust the player, playlist, and accessibility paths to yours.