Order Now AdSolution Sign Up | Login » Bits on the Run Sign Up | Login »

Forums

/

Relative File Path Issue - "Video not found or access denied"

219 replies [Last post]
Reply

So I am trying to use an MP4 video with H.264 encoding with JW Player but am not having much luck. When I attempt to load the video, I get the following error:

Video not found or access denied: jorik-dozy.mp4

You can view my page here:

gnomonschool.com/student_work/reels/modal-reels/jorik-dozy.html

This is a direct link to the MP4:

gnomonschool.com/student_work/reels/modal-reels/jorik-dozy.mp4

If I use an FLV the video plays fine. I've tried exporting the MP4 from Handbrake, MPEG Streamclip and Quicktime Pro, but none of them have worked. As far as I can tell, everything is in order and should be working. It's starting to drive me nuts, thanks for any help!

Reply

Oh geeze, I think I just found the solution. I tried using a full path directly to my mp4 file (starting with http://www...) and now the video works. Before I linked straight to the file relative to the HTML page the player is embedded on, as the HTML page and MP4 are in the same directory.

I really have no idea why using the full URL works. It's really unclear exactly how the player determines the path to the video file. I even read in another thread that the file type affects how the path is determined, which makes no sense at all to me.

Reply

From this thread: longtailvideo.com/support/forums/jw-player/setup-issues-and-embedding/9219/relative-path

"All other relative paths for media & data files start at the location of the HTML document that has the embedded Flash content."

So if my HTML document is here:

gnomonschool.com/student_work/reels/modal-reels/jorik-dozy.html

...and my MP4 is here:

gnomonschool.com/student_work/reels/modal-reels/jorik-dozy.mp4

...shouldn't my path to the MP4 in the embed code look like this?

so.addVariable('file','jorik-dozy.mp4');

When I try that, the video says it is not found. Only the full URL works. Apparently this is an embedding problem and not an encoding problem, so this thread can probably be moved to the correct section. Thanks for any help!

Reply

I got it.

I had to reference the location of the MP4 relative to the location of the SWF file, like this:

so.addVariable('file','../student_work/reels/modal-reels/jorik-dozy.mp4');

This is the opposite of how it is supposed to work according to the Support documentation:

When using relative links to MP3, image and XML files, you should always start from the location of the HTML in which the SWF is embedded. The one exception is that the path of FLV files should be given relatively from the SWF file. In order to prevent confusion, you can always point to files using an absolute URL (including the "http://www").

Totally confusing!

Reply

Hey

Actually just want to say thanks Eric Carl!! Got the same problem as you had and solved it the same way as you did ;)

I took a short look at the code, but could not initially find the bug. But the relative path to mp4 files is definitely strange...

Again thanks for your help!!

dave

Reply

very confusing.

you just also saved me some headaches as well. I was searching for the very same problem all day. Thankfully I kept searching through forums before posting. I knew I would find the solution. Thanks Eric Carl!

Reply

Thanks from me as well - you just saved a few strands of hair on my head - I was starting to pull a few out in frustration!

Reply

What a total shambles...
How many hours have people around the world wasted following the instruction and getting frustrated ??

Thanks for providing a fix what the makers plainly could not be bothered to fix...

Reply

@Richard - This will be fixed in 5.4, sorry for any inconvenience!

Reply

http://media.state.mi.us/media/budgetpresentation.mv4

I just implemented jwplayer 5.4 and I am getting the same error.
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
--------------------------------------------------------------------------------

Reply

Can you provide a link to where you are running the player?

Reply

check if the mime type for flv is registered in your iis or apache configuraion... this sorted my problem

Reply

...and i didnt have to change the url to begin wih the domain (http://mysite.com/filepath) I was able to maintain the absolute paths from the root (/absolutePathToMyFile.ext)

Reply

Why can I play a .mp4 video OK and when I try to play a .mov file I get the 'Video not found or access denied' message?

It's exactly the same set up, both vids produced from the same machine, all I did was create a new Media item. With one it works OK, the other I get the error message.

Cheers,

Martin.

Reply

@Martin

Can you provide a link?

are the mime type properly declared on the server?

Since .mov is QuickTime multimedia file format, is Quicktime installed?

what OS are you using?

Reply

Hi Willie,

Thanks for getting back to me...

Re the server details - can you tell me what the mime type should be? I'm hosting with Hostgator (dedicated server) so I'll need to get them to check and update if necessary.

Re Quicktime - this is installed on my local machine (v. 7)

My local machine is on XP Pro, server is Linux/Apache.

Cheers,

Martin.

Reply

@Martin

No need to check with your ISP you can do this via the .htaccess file

The mime type for mov

video/quicktime  qt mov

Here is a good resource on mime types and worthwhile noting

http://svn.apache.org/repos/asf/httpd/httpd/trunk/docs/conf/mime.types

If you need help in setting up a .htaccess file then contact me from off my web site, www.mirana.net

Reply

Willie, hi,

That's great - many thanks!

I'm familiar enough with .htaccess, but many thanks for the offer :)

Cheers,

Martin.

Reply

@Martin

happy that it's working now.

when all done send me a link to look at

Reply

Thank god I found this thread...

All along I had to reference the movie relative to the swf not the html file.
Phew!

Reply

Some folks may have been able to solve this issue but I still have not. Let me start by saying I am using ASP.Net 4.0. As people have mentioned if I have my MP4 video, HTML/ASPX page and my JWplayer all on the root director the video plays fine. However, if I starting using sub-directories or folders I get the error message. This is a major problem for us. There is no way we can have a site with everything sitting on the root directory. So...I will explain my set up and see if anyone has suggestions.

I have this current folder structure.

Path to html/aspx pages
Root--->mobile--->html/aspx pages (the actual page that plays the file is mplayvid.aspx)

Path to MP4 video
Root--->034c (034c is the folder where the actual mp4 video resides)

On the mplayvid.aspx I have the following code in the head:
<script type="text/javascript" src="mobile/jwplayer/jwplayer.js"></script>

On the mplayvid.aspx I have the following code in the body:
<video
src="<%# Eval("demolink") %>"
height="240"
id="container"
poster="3jw.gif"

width="320">
</video>

<script type="text/javascript">
jwplayer("container").setup({
autostart: false,
flashplayer: "mobile/jwplayer/player.swf"
});
</script>
My assumption of this would be root-->mobile(folder)-->jwplayer(folder)-->jwplayer.js

and root-->mobile(folder)-->jwplayer(folder)-->player.swf

This obviously is wrong because I keep getting the access denied or video not found error message. This is sooooooooo FRUSTRATING!!!!!!. Can anyone please give me the correct path. Moving the video folder is not an option.

Reply

Can you provide a link?

Reply

Trying again. The original post:
I get the "video not found or access denied" error... even when I try and play the default "readme.html" file. The files have been dropped on the server the way they were unpacked. I've tried it on two servers (W2003, IIS6) with the same result. I know the video file is there, so I'm assuming it's an access issue. But I can't figure it out!?! The non-functioning "readme" file can be viewed at http://www.brilliantbuildings.net/jwplayer/readme.html. Help!

The reply from Ethan Longtail:
@DrewW - Your video file is returning a 404 not found error - http://www.brilliantbuildings.net/jwplayer/video.mp4 , please check your paths.

The problem:
I can see the video.mp4 file in the jwplayer folder which is in the root directory of the website, sitting right next to http://www.brilliantbuildings.net/jwplayer/preview.jpg, which you can see. I'm pretty sure the paths are good.

I put the video.mp4 in the root directory at http://www.brilliantbuildings.net/video.mp4, and you still get a 404 error. Are you sure that's a valid test in the case of .mp4 files?

Reply

Solved it! I'm user #4,556,667,032 who didn't set the mime types properly. Added a .mp4 mime type and restarted World Wide Web Publishing Service on IIS6. All is now good.

Reply

Great, glad you got it! :)

Reply

I run in IE9 that is running, but I run in Opera (version 11.11), firefox (4.0.1), and Safari (5.0.5 (7533.21.1)), all of them can not run video (FLV)
"Video not found or access denied: http://www.domainname.com/demo/wp-content/video/filename.flv"

I've test 10 times to try and try, I'm very confuse how to use it.
FYI, I try and run in wordpress 3.1.3.

So, how should I do?

Thank you.
Regards,
Rileks

Reply

hmmm

If I click on that link I get a 404 message

Reply

@Willie - Obviously domainname.com is just an example...

@Rileks - Can you provide a link?

Reply

Hi Ethan,

I'm using a playlist and I get "Video not found or access denied".

http://www.njnpc.com/2011/Shows/MidAtlantic/Videos.aspx

I'm using an absolute path for the videos. If you go to the file directly, it's there. I have no problem without a playlist so I'm stuck. I also created a crossdomain file, but that's not the problem.

Followed the example on this page:
http://www.longtailvideo.com/support/jw-player/jw-player-for-flash-v5/24/creating-a-playlist

Using SWFObject 1.5.

Appreciate your assistance.

Spence

Reply

On your page, I am getting this error. http://www.njnpc.com/2011/Shows/MidAtlantic/player.swf - 404 Not found.

Reply

Ok, I figured it out. It was a combination of a cached page, videos that had to load completely before playing, corrupt files.

Is there a way to display a picture as a cover not related to any specific video like a cover sheet?

Reply

Great, glad you got that sorted.

Yes, you can use the "image" variable to point to an image on your server.

Reply

Hi Ethan,

I tried adding the image variable with a relative and absolute path - still nothing.

so.addVariable('image', 'http://www.njnpc.com/2011/Shows/MidAtlantic/Vendors/sm_2011MidAtlantic_01.jpg');

Am I missing someything?

Thanks,

Spence

Reply

@Spense

Question:

Where in relation to the player is the image located?

May I suggest that you place your player in the root directory, that is where your html files are and then just make sure that the image(s) are located in a directory off the root. Equally it goes with the js files that may be needed.

Hope this gives you a greater insight.

btw, it may also be prudent to correct the errors that you have on your web site as it does not validate ONE of which is where you use the id twice when it should only be used once on a page if you need to use it more than once then change it from id to class in your CSS

feel free to peek through on my web site in the multimedia section there you'll find a button to view the coding used for the examples present. www.mirana.net

Reply

@Spence - When you use an XML playlist, it overrides the "image" flashvar.

To sort this, you just need to add the images to your XML playlist entries. Then, they will show up.

Reply

Hi Ethan,

<item>
<title>2011 Mid-Atlantic Natural Championships</title>
<media:thumbnail url="http://www.njnpc.com/2011/Shows/MidAtlantic/Vendors/sm_2011MidAtlantic_0 o1.jpg" />
<description>2011 Mid-Atlantic Natural Championships</description>
</item>

Is this code right? I can't get it to work?

Reply

Hi Willie,

Thanks for your advice. I'm keeping my player and files off the root since I will be referencing these files quite frequently.

Were you talking about WC3 validation the video page or for the main site?

Here is the video page.

http://validator.w3.org/check?uri=http%3A%2F%2Fwww.njnpc.com%2F2011%2FShows%2FMidAtlantic%2FVideos.a...

Reply

@Spence - That code looks right, but you are only specifying a preview image in that entry, not a file.

Reply

Ethan,

What's the syntax for that?

Reply

See - http://www.longtailvideo.com/jw/upload/mrss.xml

<media:content url="http://www.longtailvideo.com/jw/upload/bunny.flv" type="video/x-flv" duration="33" />

You need that for a "file".

Reply

Ethan,

Still doesn't work.

http://www.njnpc.com/2011/Shows/MidAtlantic/playlist5.xml

<item>
<title>2011 Mid-Atlantic Natural Championships</title>
<media:content url="http://www.njnpc.com/2011/Shows/MidAtlantic/Vendors/sm_2011MidAtlantic_01.jpg" />
<description>2011 Mid-Atlantic Natural Championships</description>
<jwplayer:duration>0</jwplayer:duration>
</item>

I know we are getting closer.

Reply

Make it like this:

<item>
<title>2011 Mid-Atlantic Natural Championships</title>
<media:content url="http://www.njnpc.com/2011/Shows/MidAtlantic/Vendors/sm_2011MidAtlantic_01.jpg" />
<media:thumbnail url="http://www.njnpc.com/2011/Shows/MidAtlantic/Vendors/sm_2011MidAtlantic_01.jpg" />
<description>2011 Mid-Atlantic Natural Championships</description>
<jwplayer:duration>30</jwplayer:duration>
</item>

Reply

OK, I got it working - Finally!!

What's so annoying is that I am caching my XML files in the public domain so even if I upload a revised xml file, it doesn't reflect the changes so you think nothing is happening.

Thanks Ethan!!

Reply

Np!

Reply

problem is : 1,2,3 video work. 4,5,6 not : http://warseo.com/money-video-tips-1/zero_to_six_figures_the_blueprint/

"Video not found or access denied"
NED HELP contact: PAYPAL3@YANDEX.RU
CODE HERE :

<p> </p>
<table border="1" width="37%">
<tr>
<td><div id="mediaspace"><i><b><font size="4">Video1-KeywordResearch</font></b></i><p><embed type="application/x-shockwave-flash" src="http://warseo.com/player.swf" style="" id="mpl" name="mpl" quality="high" allowfullscreen="false" allowscriptaccess="always" wmode="opaque" flashvars="file=http://warseo.com/wp-video/Video1KeywordResearch.mp4&autostart=false&image=/mmm/1/images/mattproof.jpg&controlbar=over&stretching=exactfit" height="400" width="580"></div></td>
</tr>
<tr>
<td><i><b><font size="4">Video2-SniperSiteCreation</font></b></i><div id="mediaspace"><embed type="application/x-shockwave-flash" src="http://warseo.com/player.swf" style="" id="mpl" name="mpl" quality="high" allowfullscreen="false" allowscriptaccess="always" wmode="opaque" flashvars="file=http://warseo.com/wp-video/Video2SniperSiteCreation.mp4&autostart=false&image=/mmm/1/images/mattproof.jpg&controlbar=over&stretching=exactfit" height="400" width="580"></div></td>
</tr>
<tr>
<td><i><b><font size="4">Video3-Preselling</font></b></i><div id="mediaspace"><embed type="application/x-shockwave-flash" src="http://warseo.com/player.swf" style="" id="mpl" name="mpl" quality="high" allowfullscreen="false" allowscriptaccess="always" wmode="opaque" flashvars="file=http://warseo.com/wp-video/Video3Preselling.mp4&autostart=false&image=/mmm/1/images/mattproof.jpg&controlbar=over&stretching=exactfit" height="400" width="580"></div></td>
</tr>
<tr>
<td><i><b><font size="4">Video4-LinkCloaking</font></b></i><div id="mediaspace"><embed type="application/x-shockwave-flash" src="http://warseo.com/player.swf" style="" id="mpl" name="mpl" quality="high" allowfullscreen="false" allowscriptaccess="always" wmode="opaque" flashvars="file=http://warseo.com/wp-video/Video4LinkCloaking.mp4&autostart=false&image=/mmm/1/images/mattproof.jpg&controlbar=over&stretching=exactfit" height="400" width="580"></div></td>
</tr>
<tr>
<td><b><font size="4">Video5-SniperSiteContent</font></b><div id="mediaspace"><embed type="application/x-shockwave-flash" src="http://warseo.com/player.swf" style="" id="mpl" name="mpl" quality="high" allowfullscreen="false" allowscriptaccess="always" wmode="opaque" flashvars="file=http://warseo.com//Video5SniperSiteContent.mp4&autostart=false&image=/mmm/1/images/mattproof.jpg&controlbar=over&stretching=exactfit" height="400" width="580"></div></td>
</tr>
<tr>
<td><i><b><font size="4">Video6-FinalSteps</font></b></i><div id="mediaspace"><embed type="application/x-shockwave-flash" src="http://www.warseo.com/player.swf" style="" id="mpl" name="mpl" quality="high" allowfullscreen="false" allowscriptaccess="always" wmode="opaque" flashvars="file=http://warseo.com/Video6FinalSteps.mp4&autostart=false&controlbar=over&stretching=exactfit" height="400" width="580"></div></td>
</tr>
</table>

Reply

According to Firebug you 6th video is only 200 KB - http://warseo.com/Video6FinalSteps.mp4

I would:

Make sure you have the MP4 MIME-TYPE set on your server.
Disable GZIP Compression.

Reply

no its 15mb

Reply

application/mp4 mp4s

Reply

Yes, so since Firebug is reporting that incorrect size, your server has an issue.

Again:

Make sure you have the MP4 MIME-TYPE set on your server.
Disable GZIP Compression.

Reply

Using the Wordpress plugin with .mov files. Get the Video Not Found or Access denied message. Help!

Reply

Well, the .mov file finally loaded (took quite a while) but only get audio. Using the Wordpress Plugin.

Reply
Reply

@Ruslan - Glad you got it working :)

@Holroyd Hammond - Provide a link.

Reply

Hi, and thanks. Here's the link -
http://guitarskool.com/jw-player-test/

Reply

Your video is not encoded in H.264, that is the issue.

I would encode using this program - http://handbrake.fr/

Reply

Thanks for the help. Got it working. I use a Zoom Q3 for recording which only records in .mov format. Encode with HandBrake to mp4 and works fine.

Reply

Great, np!

Reply

I first had this issue running on a remote IIS server. So I tried running locally on my apache server on my mac. But I get the same error. Does anyone have a solution for the mac?

Thanks,

David

Reply

nvm figured it out.

I replaced /jwplayer/video.mp4 with video.mp4. In other words it didn't like the path to the root, even though the jwplayer is *in* the root.

-- David

Reply

Glad you got it working. Generally, absolute paths are recommended, though.

Reply

Hi,

I am using JoomlaWorks AllVideos player. I don't know how jwplayer comes in while I am using JoomlaWorks AllVideos. Regardless of that, I come to the problem. The player plays mp4, mp3, wmv. But when I play flv, I get error Video not found or access denied. The syntax to use files is:

{type}name without path or extension {/type}

Example: {mp3}abc{/mp3} OR
{mp4}abc{/mp4}

As per instructions of JoomlaWorks, file must be in the folder of:

/site/images/stories/video or
/site/images/stories/audio

I am hosting with a company on IIS. I added flv in .htaccess file like this:

addtype video/x-flv flv

I am a newbie, any help would be appreciated.

Reply

Can you provide a link?

Reply

Hello,

I am having same problem like many others, video not found message. Here is my link:

http://al-keetab.com/index.php?option=com_content&view=article&id=10:test&catid=2:video-lectures-of-...

Reply

@khalid

Assalamo Alaikum

I would check if this is perhaps a relative path issue that is to say in relation to where you have your files.

May I suggest the following?

Check your video file's location in relationship to the JWPlayer.

On my web site I place the JWPlayer within the root directory then from there I have my needed directories such as my CSS, javascript files, my video files and my audio files as well as my images.

If you wish feel free to visit my web site particularly the multimedia section there you'll find examples of audio and video in both the flashmode and html5mode and as well to click on the view code button to view the coding used for that particular feature of the JWPlayer.

I am not sure if this answers your query BUT it is a place to start.

Shukran

Reply

According to Firebug, this file does not exist - http://al-keetab.com/images/stories/video/sun.flv

Reply

Hello Willie,

I don't have the liberty to change file path or its relative path. Joomla requires me to put in a specific directory. What is the URL of your web site?

Hello Ethan,

The file does exist. You can try clicking on the following URL:

http://al-keetab.com/index.php?option=com_content&view=article&id=10:test&catid=2:video-lectures-of-...

But you can't access it directly with the URL you mentioned:

http://al-keetab.com/images/stories/video/sun.flv

Reply

@khalid - I got that URL from Firebug. Maybe you should consider using absolute paths instead of relative paths.

http://al-keetab.com/index.php?option=com_content&view=article&id=10:test&catid=2:video-lectures-of-... is just a link to the player, where you are incorrectly linking to the FLV. Where is the FLV location?

Reply

PLAYER/VIDEO WORKS FINE ON EVERYTHING EXCEPT APPLE STUFF
I've set up a test site for you at: www.922B.com
Hi, Ethan, forgive my ignorance. Yes, I've read the threads and tried to find the solution. I can't figure it out. I used the wizard and the player and all my videos work fine thru the computer on the internet, but, they don't work on APPLE itouch/ipad. The site loads and the JPG appears and I click on the arrow and an error appears:
"the video could not be loaded either because the server or network failed or because the format is not supported".
After trying numerous videos, at last resort, I put the bunny video up there and lo and behold it WORKED!! So, it appears to be an encoding issue. Well, I tried multiple videos, 2-encoders and different formats. I tried lowering the quality of the videos from 13mb to where it is now at 4mb, I used Main Concept H264 settings,etc. Right now, the video is Apple H264 at a low quality 4mb file setting. What am I doing wrong that I can't get it to work on the APPLE except with the bunny video? Again, all videos are H264 mp4s using either Main Concept or Apple settings. Thanks.

Reply

@Burt

have you checked that the video format is H.264 mp4 iso v2

It could very well be that the video which you are using is
H.263 mp4 which will not work on the itouch/iPAD.

If this is the case then simply convert to the H.264 mp4 iso v2 format

Btw, this is the format that mobile devices are implemnting in their newer software from the older iso

Reply

@Burt - I would check your video encoding.

Try to test with this file, it works on iOS - http://www.longtailvideo.com/jw/upload/bunny.mp4

Reply

Hi, Ethan, Hi, guys!
Very strange problem. But, it is resolved. If this helps anyone to see the formula. It went from a Canon VIXIA camcorder which spits out that MTS format into the computer. To edit in I-Movie, it had to be converted first to MOV. Then, after being edited as an MOV in I-Movie,
it was mastered off from I-Movie at the highest MOV setting and then
converted to FLV. Somehow, the conversion from the FLV to MP4 just didn't work. I had to go back and find the MOV master after editing in I-Movie which was a huge highest quality file at 160mb and converting off that master direct to MP4 did work. So, I guess, beware of taking an FLV and converting to MP4. At least, that is, in some cases. Thanks.

Reply

Glad you got it working.

Reply

Hi Ethan,

Referring to above thread, I am using AllVideos plugin from joomlaworks. it plays successfully all files (mp4, wmv, mp3) except flv. For flv, it calls jwplayer. In the plugin configuration, I have defined location of the video folder. As per plugin doc, to play any video, just write following code (no path is required):

{format}fileame{/format}
e.g. {wmv}filename{/wmv} or
{flv}filename{/flv}

Following is the code which calls the flv file

"flv" => "
<object type=\"application/x-shockwave-flash\" style=\"width:{WIDTH}px;height:{HEIGHT}px;\" data=\"{SITEURL}/plugins/content/jw_allvideos/includes/players/mediaplayer/player.swf\" title=\"JoomlaWorks AllVideos Player\">
<param name=\"movie\" value=\"{SITEURL}/plugins/content/jw_allvideos/includes/players/mediaplayer/player.swf\" />
<param name=\"quality\" value=\"high\" />
<param name=\"wmode\" value=\"{TRANSPARENCY}\" />
<param name=\"bgcolor\" value=\"{BACKGROUND}\" />
<param name=\"autoplay\" value=\"{AUTOPLAY}\" />
<param name=\"allowfullscreen\" value=\"true\" />
<param name=\"allowscriptaccess\" value=\"always\" />
<param name=\"flashvars\" value=\"file={SITEURL}/{FOLDER}/{SOURCE}.flv&image={SITEURL}/{FOLDER}/{SOURCE}.jpg&autostart={AUTOPLAY}{CONTROLBAR}&fullscreen=true\" />
</object>
",

The file does exist at location /al-keetab.com/images/stories/video.
I have put one wmv file and another flv. The first one plays while the 2nd doesn't. If you look at source (View Source), both files are at the same location.

Pls try at this url:

http://al-keetab.com/index.php?option=com_content&view=article&id=10:test&catid=10:test&Itemid=2

Reply

1) You need a crossdomain.xml file here - http://www.al-keetab.com/crossdomain.xml

2) This file is returning a 404 - http://www.al-keetab.com/images/stories/video/sun.flv

Reply

I wonder if this is crossdomain issue? Anyway, I have put a crossdomain.xml file at the root of al-keetab.com domain with following entries, problem is still there (sorry I am newbie, I took sample of the file from adobe site, hope it is OK):

<?xml version="1.0"?>

<!DOCTYPE cross-domain-policy SYSTEM "http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd">

<cross-domain-policy>

<allow-access-from domain="www.al-keetab.com" />

<allow-access-from domain="www.al-keetab.com/images/stories/video" />

<allow-access-from domain="al-keetab.com" />

<allow-access-from domain="al-keetab.com/images/stories/video" />

</cross-domain-policy>

Is there any XML tag which says "allow-access-from folder"?

Reply

I would make your crossdomain.xml allow access from everywhere, just to test this out.

Reply

I added a mime type (video/x-flv) via Control Panel of the of the hosting provider, that resolved flv problem.

Reply

Cool!

Reply

I get the "Video not found or access denied message" and i'm unable to fix it. Can anyone help me? Its driving me nuts. Here is my code (with a fake domain name):

<html>
<head>
<script type="text/javascript" src="http://www.domain.nl/jwplayer/jwplayer.js"></script>
</head>

<body>
<div id="container">Loading the player ...</div> <script type="text/javascript"> jwplayer("container").setup({ flashplayer: "http://www.domain.nl/jwplayer/player.swf", file: "http://www.domain.nl/jwplayer/video.mp4", height: 270, width: 480 }); </script>
</body>
</html>

Reply

A link would be nice.

Reply

Hi Ethan,

Here is the link:
http://www.spazzola.nl/jwplayer/

Reply

Hi Ethan,

Sorry, i just tried adding the mime type via my control panel and now it works.

Reply

Do you know how to remove the menu which is shown when the movie ends playing?

i tried:

menu: false,

allowscriptaccess: never,

events: {
onComplete: jwplayer("container").remove();
}

None of these seem to work.

Reply

I have the same problem. Some videos are playing, while others no.

Check this out :

This one loads -> http://www.paixnidakia.gr/file.php?f=558

this one no -> http://www.paixnidakia.gr/file.php?f=737

Any ideas ?

Reply

Your 2nd link =

Error!

Cannot modify header information - headers already sent by (output started at /home2/katsixti/public_html/paixnidakia.gr/templates/default/file.template.php:1)

File: /home2/katsixti/public_html/paixnidakia.gr/includes/template.php (227)

Please advise.

Reply

I am using JW Player Plugin for WordPress v1.4.3
WordPress v3.2.1

Using shortcode to play an flv video, I am getting
Video not found or access denied.
Shortcode I am using in the post is
[jwplayer config="Custom Player" file="<?php bloginfo('template_url'); ?>/video/promo.flv" image="<?php bloginfo('template_url'); ?>/media/thumbs/intro.png" autostart="true"]
Which produces http://mikdagoproductions.com/wp-content/themes/MikDago/video/promo.flv
url is http://mikdagoproductions.com/

I use the same shortcode on another page with a different flv file and it works. The only difference other than file name is autostart="false"
Don't understand why one will play and one will not.

Reply
Reply

I can see the video on the server in the video folder. If I change the name and play another video from the same folder it works.
Could it possibly be the encoding of the video?

Reply

Ok, solved.
It doesn't like me shortening the name of the file.

Reply

Glad you got it!

Reply

hi! since uploaded mp4 files didn't work i used the bunny video http://www.longtailvideo.com/jw/upload/bunny.mp4

now the video is working when viewing in chrome windows xp but not when viewing on iphone/ipad - i get the "... server or network failed or because the format is not supported" error message

I added the following line to my .htaccess file:
AddType video/mp4 mp4 mp4v mpg4

this video is working on my pc: http://www.summersplash.at/videos/bunny.mp4

this video isn't working on the pc and on iphone/ipad: http://www.summersplash.at/videos/promovideo.mp4

how can i get the videos working on iOS

Reply

Hi,

In my case even relative path works only on local-host.
When I use the same code on hosting server ( with url replaced), it shows me player, but the video never loads, keeps showing loading gif.
What may be missing/wrong? The file size is small (for time being I am using the sample video.mp4), so it should load with in few seconds.

Regards,
Yo

Reply

Can both of you guys please provide links to where you are running the JW Player?

Reply
Reply
Reply

It can play files in any format from external source,
but somehow it can not play files from same server

Reply

Markus, your promo video is working on my pc ( xp sp3, ff 5)

Reply

but the html5 backup isn't working on iOS although its the mp4 bunny video from this site http://www.summersplash.at/videos/bunny.mp4

Reply

@Yo - Your 2nd video does not work.

I would check the following:

- Is the video encoded in H.264?
- If so, run it through this tool - http://renaun.com/blog/2010/06/qtindexswapper-2/
- If that does not fix the issue, make sure that your server has the MP4 MIME-TYPE set and that GZIP Compression is disabled.

@Markus - Try to use this file - http://www.longtailvideo.com/jw/upload/bunny.mp4 , please note, there is an issue with the WP plugin and adding html5_file in your shortcode. You need to add the html5 fallback file via the media manager.

Reply

Thanks for the pointers.

I am using the video which came with the JWplayer download zip. As it is working fine in readme.html on localhost, I guess its H.264 encoded.

I will check for the compression settings & get back.

Reply

Now the local video is working after index swapping with QTIndexSwapper 2.

Now iOS html5 fallback is not working ! need some more pointers.

Reply

I tried it with http://www.longtailvideo.com/jw/upload/bunny.mp4 and set the fallback in the filemanager in the video settings. i first added the video to my medialibrary through "external media" and then chose it in the promo video settings as html5 fallback my shortcode now looks like this [jwplayer mediaid="1180"]

Reply

@yo - Can you try to use this file? - http://www.longtailvideo.com/jw/upload/bunny.mp4

@Markus - Can I see where this shortcode is running?

Reply

I tried the above url, no change

On iPhone & iTouch safari (3.1.3) the error console gives following error on the player

Javascript Error on Line1

http:...../jwplayer/jwplayer.js

TypeError:Result of Expression 'P.display_text.getBoundingClientRect'
[undefined] is not a function

Is my device(iPhone 2G) & safari version supported ?

Reply

If I use jquery & jquery.jwplayer and use embedding over a video tag, it works. Only change I have to do is use

$('#player2').jwplayer({ flashplayer:'http://talentserv.net/videotests/jwplayer/player.swf' });

instead of

jwplayer('player2').setup({ 'flashplayer': 'http://talentserv.net/videotests/jwplayer/player.swf' });

Reply

I have an iPhone 2G with 3.1.3 and our demos work.

If you want to use the beta HTML5 player (if it works for you), that is fine.

Reply

the shortcode is still running on http://www.summersplash.at/mp4-test-2/

Reply

What you using the latest version of the WP plguin? If you just link directly to the mp4 file so jwplayer file="bunny.mp4" what happens?

Reply

what do you mean when you say "link directly to the mp4 file so jwplayer file="bunny.mp4"?

you mean like that: http://www.summersplash.at/videos/bunny.mp4 ?

Reply

Yes , that is what I mean

Reply

Hi Ethan,
i've got the same problem: notfound or access denied
one works, one not

work:
http://www.der-tanzclub.de/videos/galaball-50-jahre-jubilaeum/
file: http://www.der-tanzclub.de/files/blaugoldneu.flv

works not:
http://www.der-tanzclub.de/videos/mz-mitgemacht/
file: http://www.der-tanzclub.de/files/mitgemacht_tanz_1020.flv

jwplayer 5.4.1530 (Licensed version)

can u help me,please
Chris

Reply

Make sure your server as the FLV MIME-TYPE, GZIP Compression is disabled, and that this particular FLV file is uploaded/encoded correctly.

Reply

I am also getting the error - Video not Found or access denied

When I use your test video - it works perfectly. When I upload my own .mp4 it does not work. Any help would be greatly appreciated.

See test page --

http://www.njsymphony.org/1112calendar/draft_october.htm

<script type='text/javascript' src='jwplayer.js'></script>
                     
                      <div id='mediaspace'>NJSO VIDEO</div>
                     
                      <script type='text/javascript'>
  jwplayer('mediaspace').setup({
    'flashplayer': 'player.swf',
    'file': 'http://www.njsymphony.org/jwmedia/hungrymahler9.mp4',
    'image': 'http://www.njsymphony.org/jwmedia/test-video-graphic.jpg',
    'backcolor': 'FFFFFF',
    'controlbar': 'over',
    'width': '280',
    'height': '145'
  });
</script>
Reply

According to Firebug - http://www.njsymphony.org/jwmedia/hungrymahler9.mp4 = 404 not found.

Either the file is not there, or your server does not have the mp4 MIME-TYPE set.

Reply

Was getting "file not found or access denied"

Adding mime type .mp4 to IIS6.1 on Windows 7 Pro did the trick 4 me.

That makes me user

Reply

Glad you gt it working.

Reply

I can not get the player to play a video on .asp, can you please correct the code? HELP!!! Thanks in advance, new to the JW Player so be gentle. The only error I am getting is in the 'file' name, I am sure you guys will see it right off.

'file': "http://www.ourwebsite.com/jwplayer/Conservation.mp4",'type'="video/mp4",

Reply

Change:

'file': "http://www.ourwebsite.com/jwplayer/Conservation.mp4",'type'="video/mp4",

To:

'file': "http://www.ourwebsite.com/jwplayer/Conservation.mp4",'provider':"video",

Reply

SOLVED in IIS Windows 2003 server.
Same page that work in Windows 2000 server, display not found error in Windows 2003. I solved in this way:
Computer Management, Services and Applications, Internet Information Server, Web Sites, at the web site right click properties, HTTP Headers tab, MIME Types... button, New button, and add:
extension: mp4
MIME Type: Video
OK OK
And is working now.

Reply

Glad you solved it !

Reply

Is het possible that I get the message 'video not found or access denied' when something's gone wrong with encoding the videofile?

I am pretty sure the file is at the right location en ACL is correct. I changed it with a different encoding of the same file and it works perfectly. Saddly, that different version of the same videofile is of far worse quality, so I really would like the file to play in the JW Player.

This is one example file: http://korfa-video.s3.amazonaws.com/OLDmaastricht-attila.flv

I can't get this file to work in the JW player. Not online, not locally.

I encodeded the file with mencoder, at which I am still experimenting. If i run the file locally in VLC mediaplayer, it plays wonderfully (excellent quality/filesize ratio). Could be a matter of corrupt encoding, but why then would the file play on VLC and why would JWplayer give me the 'not found' message?

Hoping for an answer en hoping you have no problem with my lousy English grammar. :-)

Reply

Yes, that is possible, if the file is not encoded correctly, but you just have a crossdomain issue here.

This file is not found - http://korfa-video.s3.amazonaws.com/crossdomain.xml

More information - http://www.adobe.com/devnet/articles/crossdomain_policy_file_spec.html

Reply

Jody did you try with the full URL of the video?

http://www.korfa-video.s3.amazonaws.com/OLDmaastricht-attila.flv

I mean with the "http://www"....

Reply

You should definitely add the "http://www"....

Reply

thanks a million.. had to add mime type to iis
now the thing is, my red5 is ready and i can broadcast using FMLE - i got rtmp and stream name - i tried already the following but it doesnt works

rtmp://mydomain.com/midiDemo
stream name: livestream

<div id='container'>The player will be placed here</div>

<script type="text/javascript">
var flashvars = {
file:'livestream',

streamer:'rtmp://mydomain.com/midiDemo'
};

swfobject.embedSWF('player.swf','container','480','270','9.0.115','false', flashvars,

{allowfullscreen:'true',allowscriptaccess:'always'},
{id:'jwplayer',name:'jwplayer'}

);
</script>

hhelp please....

Reply

Please provide a link, and also what does this have to do with the question in this thread?

Reply

oops...
actually i had the same issue
"Video not found or access denied"

anyways everythingz working now!

tks alot.

Reply

Np

Reply

I have an problem with my embed code.
I have an aspx page, i write my video file to binnary, this is code:
Response.WriteFile("C:DaBietSeCoNgayHomQua.mp4");
And i want to use this page in my embed code:
<script type="text/javascript">
jwplayer(mediaspace).setup({
flashplayer:'MediaSource/player.swf',
'file':'Default2.aspx',
start:'20',
bufferlength:'50',
autostart:'true',
repeat:'always',
controlbar:'bottom',
width:'470',
height:'320'
});
</script>
and the video not play: this is error message:
Task queue failed at step 5 : Playlist could not be loaded:
Playlist file did not contain a valid playlist
Please help me. I want to use -->'file':'Default2.aspx', so that i can get video in C or D partion of server HDD.

Reply

Is there a link or test page to look at?

Reply

If I insert provider:'video' into my embed code, the player can work, but only flv and mp4 file. I want to play swf and also mp3 file. Can you show me all true value i can point to provider property.
this is my update insertcode:

<script type="text/javascript">
jwplayer(mediaspace).setup({
flashplayer:'MediaSource/player.swf',
'file':'Default2.aspx',provider='video',
start:'20',
bufferlength:'50',
autostart:'true',
repeat:'always',
controlbar:'bottom',
width:'470',
height:'320'
});
</script>

Reply

Change:

'file':'Default2.aspx',provider='video',

To:

'file':'Default2.aspx',
provider:'video',

But like Willie asked, please provide a link.

Reply

This is my source folder.
http://www.mediafire.com/?ymybe7bldma4ohk

Reply

Nope, not touching that. a link is need to troubleshoot

Reply

Did you try the code I provided?

Reply

Yes, i do. if Default2.aspx write video file, it work but i try to play mp3 file, the player is loading but not work
I have rebuild my embed code to play mp3 file.
<script type="text/javascript">
jwplayer(mediaspace).setup({
flashplayer:'MediaSource/player.swf',
'file':'Default2.aspx',provider:'sound',
start:'20',
bufferlength:'50',
autostart:'true',
repeat:'always',
controlbar:'bottom',
width:'470',
height:'320'
});
</script>
----------------------------------------------------
the player was succcessful loading but not play.
And how can i play the swf file ?

Reply

Put that up on a LINK.

Reply

I have resolve my problem with mp3 file and have another question
how can i play the swf file with provider?
Can the JW Player Commercial Licenses can play avi and config start time of video file?

Reply

Here are all supported formats - http://www.longtailvideo.com/support/jw-player/jw-player-for-flash-v5/12539/supported-video-and-audi...

No, SWF and AVI files are not supported. AVI doesn't work in Flash or HTML5, and SWF is not a video format, it is usually a Flash animation. Not sure what you mean by your 2nd question?

Reply

Ok, i'm clearly, thanks you very much!
I want to embed avi file to my website, do you know another solution for me, i try WMP but it does not work.

Reply

why not simply convert the avi format into the video format that you wish to use.

Although as Ethan stated above, using a swf file isnt supported.
It does work very well BUT I'd recommend using a swf IF YOU MUST to be a size no larger than 2mb.

The JWPlayer cannot read any meta data from the swf which hasn't any as it is technically a flash animation.

IF you'd like I can post you an example of such here in this forum...I di dhave an example on my web site BUT converted the swf into a mp4 and ogv video

Reply

Don't use AVI in the web. Not a good idea. You should convert it to something else.

Reply

My video isn't found when viewed on WIN Firefox. Works on MAC-side browsers and even IE8.

link : http://huberific.com/dump/test.html

Any help would be appreciated!

Reply

I use WIN Firefox. Your video worked for me.

Reply

Doesnt for me

Reply

Dear Willie Meier!
Can you post your example for me, thanks you very much.
@John: your video work in my browser.

Reply

@Lee

Please email from off my web site

www.mirana.net/contact.html and I will give you the link

Reply

I have a problem : the "start" not work.
This is my link: http://xomtrosv.com/JWPlayer/Default.aspx

Reply

Works ok for me in chrome and IE8.

Reply

works also in Opera, Safari and FF8,9,10,11, IE7,8,9

Would you allow me to give you a couple of tips?

TIPS:

  1. use an alternative method than using the swfobject. In fact use the JWPLayer embed method as it is native and doesn't rely upon an additional external Java Script as swfobject.js. Using swfobject is passé that is to say it is too old as it was first released in 2007 about the time that the JWPlayer came into being. It was fine at that time to use swfobject BUT today's certainly not.
    I totally disagree with Longtailvideo in having such even though I fully understand it being used in their example which is IMHO purely for the support of older browsers. Realistically, no one is using browsers from that area today. It also adds in the overall schema an additional http call which is something that you wish to reduce; the less http calls made the quicker your web site. This comes under the category of web optimization and beyond the scope of this forum
  2. use the JWPlayer native embed method in a manner that I truly believe in the following manner that I've coined namely;
    the l,b,c,a meaning:layout, behaviour, content and action. you can see this in my examples on my web site
  3. upgrade to a current flash version as the swfobject which you use indicates that you are using flash version 9

Now, did I open up Pandora's box here? I probably won't get my bowl of rice today ;-)

Reply

@John:

What version of Firefox?
What OS?
What Flash Player?

I am using FF 8, Win XP, Flash 11, works for me.

@LeeNguyeen - Remove the http.startparam entry entirely. Some installs of the pseudo streaming module don't require it. Does that fix it?

Reply

I have remove it, but it does not work. The start time is true, but it play content at the beginning of video.
http://xomtrosv.com/JWPlayer/Default.aspx

Reply

Dear Ethan!
I want to using RTMP Streaming, i have read in:
http://www.longtailvideo.com/support/jw-player/jw-player-for-flash-v5/12535/video-delivery-rtmp-stre...
and i'm not clearly in this pasage:
"For FLV video: file=clip (without the .flv extension).
For MP4 video: file=mp4:clip.mp4 (with mp4: prefix).
For MP3 audio: file=mp3:song.mp3 (with mp3: prefix).
For AAC audio: file=mp4:song.aac (with mp4: prefix)."
Can you give me an example embed code using for flv file?
And i have second question :
<script type="text/javascript">
jwplayer('mediaplayer').setup({
'flashplayer': 'player.swf',
'id': 'playerID',
'width': '480',
'height': '270',
'controlbar': 'over',
'image': '/thumbs/livestream.jpg',
'file': 'livestream',
'provider': 'rtmp',
'rtmp.subscribe': 'true',
'streamer': 'rtmp://example.com/live' -->if my domain is xomtrosv.com
my streamer is: 'streamer':'rtmp://xomtrosv.com' ?
});</script>
Must i config IIS like using HTTP Pseudo-Streaming ?
I have config my IIS and using HTTP Pseudo-Streaming, and i want config the start time of video in 120 second and the time display in control tool bar is true but int play at the beginning of the video, so i try with RTMP streaming, hopping resolve this problem.

Reply

@LeeNguyeen - Do you have an RTMP server? You need one in order to use RTMP streaming. What Pseudo Streaming module are you using?

Reply

i'm using http pseudo streaming.
i have add .mp4 to my MIME but it's do not work.
This is my code:
script type="text/javascript">
var flashvars = {
file: 'http://localhost/FlashPlayer/flvbinary.aspx',
provider: 'http',
start: '120',
autostart:'true',
type:'lighttpd',
repeat: 'always'
};
var params = { allowfullscreen: 'true', allowscriptaccess: 'always' };
var attributes = { id: 'player1', name: 'player1' };
swfobject.embedSWF('http://localhost/FlashPlayer/MediaSource/player.swf', 'container1', '600', '450', '9.0.115', 'false', flashvars, params, attributes);
</script>

Reply

What Pseudo Streaming module are you using? There are several.

Reply

Re: What Pseudo Streaming module are you using? There are several.
i'm using http pseudo streaming, H.264.

Reply
Reply

Hello All,

"Player Not Playing .MOV files & its showing LOADING/WAITING symbol."

I am giving full and valid file path for .MOV foramat video in JW Player as file parameter.

First I tried with sample.MOV from QT player program file its played well after that i gave bellow path

"http://localhost:50926/WebSite1/mediaplayer-5.8/Rhythm.mov"

Player Not Playing .MOV files & its showing LOADING/WAITING gif.

I'm providing my embeded code

function createPlayer() {
var so = new SWFObject('mediaplayer-  5.8/player.swf','playerID','600','350','9,0,115,0','#000000');
    so.addParam('allowfullscreen','true');
    so.addParam('allowscriptaccess','always');
     so.addVariable('autostart','true');
    so.addVariable('file', 'http://localhost:50926/WebSite1/mediaplayer-5.8/Rhythm.mov');
    so.addVariable('plugins','http://localhost:50926/WebSite1/mediaplayer-5.8/captions.swf');
    so.addVariable('captions.files', 'http://10.50.2.68:99/1_12314_en.smi,http://10.50.2.68:99/captions1.xml');     
        so.addVariable('captions.labels', 'English,Spanish,Lanuage');
      so.addVariable('captions.back', 'false');
       so.addVariable('captions.fontSize', '20');
    so.write('placeholder1');
Reply

Provide a link.

Reply

Hi Ethan,

My local internet server was blocked .Mov files I unblocked then its started playing.

Thanks for your reply.

Reply

Np

Reply

so, im getting same problem:Video not found or acsses is denied can someone help me?? i keep getting that problem here:http://www.filmai.in/941-auksine-akis-goldeneye-1995.html

Reply

Where is the player on this page? Is this even your site?

Reply

i want to play youtube videos without istalling any plugin of adobe flash player for my browser

Reply

i am using this code in my website :-

<div class="show_clg_details_right" style="margin-left: 20px">
<br/>
<script type="text/javascript" src="jwplayer/jwplayer.js"></script>
<script type='text/javascript' src='jwplayer/swfobject.js'></script>
<div id="container">Loading the player ...</div>

<script type="text/javascript">
jwplayer("container").setup({
flashplayer: "jwplayer/jplayer.swf",
file: "http://www.youtube.com/watch?v=aiWfpwR-6Lc",
plugins: { sharing: { link: true } },
height: 270,
width: 680//,
// modes: [ { type: "html5"},{ type: "flash", src: "jwplayer/player.swf" }, { type: "download" } ]
,events: {
onReady: function() { alert('ready!!!!'); }
}
});

</script>

</div>

Reply

so pls suggest me what i have to do

Reply

You need Flash installed in order to do this.

Reply

I'm getting the error "Video Not Found or Access Denied" I have the following script:

jwplayer('<%= divWebcastNoFile.ClientID %>').setup({
height: 270,
width: 480,
image: '/content/images/Logo.gif',
flashplayer: '/Javascript/jwplayer/player.swf',
file: '/protected/webcast/' + webcastFile,
skin: '/content/jwPlayerSkins/stormtrooper/stormtrooper.zip',
controlbar: "bottom",
modes: [{ type: "html5" }, { type: "flash", src: "Javascript/jwplayer/player.swf" }]
});

The above Script works fine for .mp4 files but not for .flv files. I have .flv Mime Type set to video/x-flv. My file name and path is correct. My path is a virtual path I don't know if that matters. (I can't provide a test link sorry.) Any additional suggestions.

Reply

Liink?

Reply

My video is not shown :(.

Here is my link: http://www.idulich.com.vn/demo/

But, if i copy my video url directly. I can view it.

plz help me. Thanks so much

Reply

The following line is incorrect as seen in/from the link above

   playlist: [
               {file: "http://www.idulich.com.vn/demo/libs/images/Image/files/Video/Halong.flv"}    

It should read

 
      file: "http://www.idulich.com.vn/demo/libs/images/Image/files/Video/Halong.flv",
Reply
Reply

thanks for your answer,

But, it is still not OK. But, if I change to other file (01.flv). It can play.

Is there any restriction with file (Halong.flv)? Because, I still can play it directly via Google Chrome.

Reply

Ok, can you show me where it is NOT working then?

Reply

how can i STOP anyone accessing the video file using the direct link found in the source code?
or even use a folder above the public_html file which would stop this??

i just want to stop anyone accessing content using direct links that are for registered users only

thanks everyone, what a great job you guys do

Reply

You would have to either use rtmp or do some sort of tokens or modify the player's source.

Reply

I can never get my game to work because error 2036 or 2035 comes up please help

Reply

I can never get my game to work because error 2036 or 2035 comes up please help

Reply

tli = too little imnformation

link please?

error 2036 or 2035

The errors refer to the following:

2035 URL Not Found.
2036 Load Never Completed.
Reply

I can make the JW player to play mp4 on internet browsers like Safari/IE/Chrome, but I got "The media (http:xxx) could not be loaded because the server or network failed on iPad. Any of use have this problem on iPad/iPhone?

Reply

Let me revised my problem. I can make the JW player to play mp4 on internet browsers like Safari/FireFox/Chrome, but I got "The media (http:xxx) could not be loaded because the server or network failed on iPad. If anyone have the issue to make it work on iPad and Android? Ethan, would you offer any help?

Reply

Guys,

Sorry, I have been on vacation and I am out of the country, with incredibly shaky internet for a few more days still, - please contact our support and they will help you out - http://www.longtailvideo.com/support/contact-us

Reply

Video files are playing in our local site.but when post the site the video files are not playing.could you help me

Reply

Also getting the problem 'video not found or access denied' with my m4v files. Here's a link: http://dstrailerpark.com/html5.html. Mp4 seem to work but require more memory. Rather use m4vs.

Reply

@saranya - Please put a link up.

@Darryl - Your server does not have the M4V MIME-TYPE set.

Reply

Hai,
I use HTML5 video tag to play mp4. In google chrome browser ,when i stop the player , it make struck . I wrote in ASP.net code.
Thanks

Reply

Link, please provide one.

Reply

I am also getting the file not found or access denied error. My files are stored locally and I am trying to pass a session variable to the player containing the url of the video which is read from a database.

<video
src="<%=VideoSrc %>"
height="320"
id="container"
poster="/thumbs/image.jpg"
width="540">
</video>
<script type="text/javascript">
    jwplayer("container").setup({
        flashplayer: "js/player.swf"

    });
  
</script>

Reply

Change:

flashplayer: "js/player.swf"

To:

flashplayer: "js/player.swf",
provider: "video"

Reply

I'm having this same problem with my playlist not finding my m4v files, but in the code generated, the file path says http:// and then gives the path relative to the upload directory without giving the domain full path to the m4v file.

It says this:

"file": "http://media/children-of-meth.m4v"
when it should say this:
"file": "http://www.butlercountycrc.org/assets/media/children-of-meth.m4v"

How to fix??

Here's the url:
http://www.butlercountycrc.org/2008/03/the-meth-awareness-project/

I would appreciate any help you can offer.

Reply

You should use absolute paths always. Please update to use absolute paths.

Reply

Flv Video Plays in some Browsers Not Others

I am having a hell of a job migrating a site from one server to another. I have spent hours with the hosting company and they insist its nothing to do with them or the server.

Heres the situation. We had a site working fine at carpaflixx.tv. That site and database has been copied to www.carpaholixx.com/carpflixx.

I have had to make a few adjustments but now everything is working properly in Chrome and Firefox, and iOS, but in Safari and IE I am getting the dreaded 'video not found or access denied' error. If you copy the link in the error the flv file offers to download. If you look in the code the file path is absolute and correct. As far as I can see Mime types are correct. Looking at the response headers there is a 404 not found, but accessing the link it says does not exist prompts a download. The only difference between the old site and the new one is that the site is in a subfolder.

This is driving me totally crazy, and it looks like our otherwise brilliantly supportive hosts have thrown in the towel aswell, so we are completely stuck.

this is a link to an example video on the new server http://www.carpaholixx.com/carpflixx/videos/240/'the-sessions'-part-1..-featuring-jamie-smith-&-martin-pick

I can post one on the old server if necessary, but it is currently redirecting to carpaholixx.com at the moment.

Any help would be massively welcome.

Reply

the link is this whole line by the way:-

http://www.carpaholixx.com/carpflixx/videos/240/'the-sessions'-part-1..-featuring-jamie-smith-&-martin-pick

the text editor here does not pick up the last bit because of the single quotes

Reply

The video at this link works fine for me in FF - http://www.carpaholixx.com/carpflixx/videos/240/%27the-sessions%27-part-1..-featuring-jamie-smith-&-...

I did notice that you are generating some tokens though. I went to - http://www.carpaholixx.com/carpflixx/make_player.php?vid=240&player_token=bduFcUPXNWtEqKH5P1Uj69NhUL... after inspecting your page further and I could no longer access the file. Maybe this implementation is causing the weirdness in IE?

Reply

Hi yeah the problems are specific to IE and Safari- the site before it was in a subfolder when it was at www.carpflixx.tv used EXACTLY the same files and system and worked fine across all browsers, so if it was to do with the token system, I don't think it would have worked on carpflixx.tv either...

Any other ideas?

Reply

have stripped this down to the bare bones in this test.

Works in Firefox, but not in IE, Chrome, Safari

http://www.carpaholixx.com/videotest.html

Reply

Another update

This works cross browser
http://www.carpflixx.tv/subdirtest/videotest.html
This doesn't
http://www.carpaholixx.com/carpflixx/videotest.html

My host insists there is nothing wrong their end but I just cannot see anything wrong with the code or files.

Again any help desperately welcome

Reply

there is nothing to do with tokens in either of those by the way

Reply

You emailed us, it turned out to be a .htaccess issue.

Reply

I am having this "Video not found or access denied" issue on a WordPress/plugin installation.

The file path shows up as absolute, the folder permissions are okay.

FLV files play fine, but not MP4.

I have tried various MP4 files, including your own bunny.mp4.

Reading this and similar threads provided no definitive solution.

View the problem at: http://fishgame.com/blogs/testBlog/?p=92

Help!

Reply

What browser? Works ok for me on Chrome, FF and IE9.
Clear out your browser cache and try it aqain.

Reply

Works for me too.

Reply

before publish project jwplayer correctly play and after publish projects not play video.and give error:"Video not found or access denied:"
plz help me

Reply

Link please?

Reply

I have the same problem... I just installed the plugin on my website and tried to add a video on a post but i have the same problem !

Here is the link to the video :
http://khalylbouzaiene.com/2012/03/30/la-malheureuse-realite-du-monde/

Reply
Reply

I tried to add it on MP4 and on FLV format but it didn't owrk on each time

FLV file shows this :
http://khalylbouzaiene.com/wp-content/uploads/2012/03/The-New-World-Order....-Must-See-À-Voir-DUrgence.flv

MP4 is right here and it is working :
http://khalylbouzaiene.com/wp-content/uploads/2012/03/The-New-World-Order....-Must-See-À-Voir-DUrgence.mp4

So i don't get it :(

Reply

Fixed :)
It was the À
I must believe that you don't allow french letters !

Reply

Ah, nice :) Glad you got it!

Reply

And do you think it is possible to embeed videos directly from my website to facebook ? Like youtube kind of thing ?

Reply
Reply

Hi.

I tried to check all the previous post.

But I stil have something very weird.

I have the same code, 2 differents videos, same video format.
One works fine.
Other one not.

Can you help me ?

Thanks.

Links :
http://bit.ly/Kq44y7
http://bit.ly/M86epN

(video2 is fine)

Reply

Are both of these videos encoded in the same way?

Reply

No, you're right.
One is coming from an iPhone (video2) and another was encoded on a PC.
I don't know the codec used for the second one.

Is there a way to know this ?

Thanks Ethan.

Reply

You can use the tool MediaInfo to see.

However, I would recommend just re-encoding using HandBrake.

Reply

Ethan LongTail can you help me please ?

look at this
http://www.game3d.co.cc/

Reply

If I go to http://www.game3d.co.cc/vids/qwe.flv directly, Firefox says that this is a PHP Script, not an FLV file. Please advise.

Reply

Hi

i am getting same error in safari, but its working in fox, so what is the issue

Reply

Link please?

Post new comment

  • Allowed HTML tags: <code> <blockquote> <em> <strong> <strike> <ul> <li> <ol>
  • You may post code using <code>...</code> .
  • Lines and paragraphs break automatically.
  • Web page addresses and e-mail addresses turn into links automatically.

More information about formatting options