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JW Player doesn't play MP4 file on some PCs

6 replies [Last post]

Hello,

I have embedded FLV and MP4 files in my website using the Viper's Video Quicktags which use the JW Player.

Now I have following problem. Some people told me that they can't watch the MP4 files, but they can watch the FLV files.

For example, the can't watch the MP4 file
http://www.team-heuwinkl.de/video-best-of-heuwinkl-2009/
but they can watch the FLV file
http://www.team-heuwinkl.de/best-of-heuwinkl-2008/

On my PC at home and also at work I can watch both.

Is there any SW required to watch MP4 files on a PC?

Many thanks in advance for your help :-)
Best regards
Florian

Is their Flash Player up-to-date?

I don't know... Which version is necessary?

Normally I would expect a hint if I need a newer software. Why don't they see any hint?

Many thanks for your answer :-)

At my PC it works also fine. And it works also at my office PC. But some people wrote me that they can't watch the video... And I don't know why???

Has someone an idea???

 

<script type="text/javascript"> 
    swfobject.embedSWF("http://www.team-heuwinkl.de/wp-content/plugins/vipers-video-quicktags/resources/jw-flv-player/player.swf", "vvq-3138-flv-1", "600", "480", "9.0.124", vvqexpressinstall,
    {
      "file": "http://www.team-heuwinkl.de/flv/bestof2009.mp4",
      "volume": "100",
      "bufferlength": "15",
      "skin": "http://www.team-heuwinkl.de/wp-content/plugins/vipers-video-quicktags/resources/jw-flv-player/skins/dangdang.swf",
      "image": "http://www.team-heuwinkl.de/flv/bestof2009.jpg"
    }, vvqparams, vvqattributes);
</script>

wmode, allowfullscreen, and allowscriptaccess are Adobe Flash Player parameters, which don't belong in your flashvars.

wmode=transparent is fraught with bugs. If you need to display HTML content over your Flash content, use wmode=opaque.

It's the developer's responsibility to specify a minimum version of Flash to display their Flash content properly. In this case that should be at least v9,0,124,0.