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License / Ads system / Premium support

3 replies [Last post]
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Hello
I wanna buy ads system player etc
Player skin i have installed and all working
But newc tikcer no and i have question when i buy premium support u help me about all installations video ads etc?
U can acces to server and help me via ftp is possible in premium support?

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Karol,

With premium support, we can help you out with troubleshooting the code if the player isn't working for you. Keep in mind, however, that premium support doesn't mean that we're going to do the actual work for you. You need to hire a web developer to help you out with setting up the player through FTP. We don't have the bandwidth to do this I'm afraid.

That said, if you've tried to set up the player and it isn't working, please show us a testpage and we'll tell you what's wrong with the code.

Best,

Darjan

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I just paid for a year of premium support because I am a web novice and really need to have some videos exclusively on my site asap. I'm having a problem getting the player to appear and it has something to do with the swf2.2. not being in the right place. I(http://www.longtailvideo.com/support/forums/jw-player/setup-issues-and-embedding/25043/player-does-n...)

I have a test page to feature a backpacking trip I did last summer which consists of a three part HDmp4 video. Ideally I would like have this page set so that the three videos are played in succession.

/video/gctpartone.mp4
/video/gctparttwo.mp4
/video/gctpartthree.mp4

and the player would be scaled to fill the center content area of the page with a full-screen option button. If you can help me make this happen I'll be very grateful.

I'm pretty certain if I can understand how to embed the jwplayer with a playlist on this page, that will solve 90% of my needs for the rest. You can see the test page at http://christopherallenkey.com/gct.html. I'm also wondering if it matters where in the head you put the first script? Do the CSS rules in any way conflict with the jwplayer's functionality?
Thanks in advance for your help and support. chrstphrkey@yahoo.com 323 469 3068

Reply

Christopher,

My coworker Ethan is already helping you out over email. He identified the problem and just responded to your last inquiry.

Best,

Darjan

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