JW Flash Player not Playing on FireFox 3 Station

Using the FF that doesn't work, go to this page, which is the Adobe Flash Player version check:

      http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507

If you don't have at least 9,0,124,0 installed, then upgrade the Adobe Flash Player from the link on that page. It will also test the installation after it is installed.

Publisher Tutorials are linked from the menu bar at the top of this page.

Developer Tutorials are in the Wiki which is also linked from the menu bar at the top of this page.

lefTy:

Right now I have a page that uses the JW WMV PLayer and a page that uses the JW Flash Player. One requires that Silverlight be installed and the other that Adobe Flash Player be installed (I presume from your comments). Logic tells me that it would be best to use just one player on the site, thus users are not required to have two things installed, but only one.

I am inclined to just use the WMV player as it plays WMVs and MP3s, which satisfies my current needs. Moreover, the WMV player includes a silverlight.js file that checkes to see if the Silverlight player is installed and displays a more attractive Silverlight icon prompting for install if not. The JW Flash Player on the other hand does not seem to have a nice graphical way to notify the user of the need to install Adobe Flash Player. What you gave me was hyperlink text, which I have not yet figured out how to implement. What are your thoughts? Is there a js file that could do the same thing as Silverlight.js does for the JW WMV Player?

You can use the official Adobe Flash icon and/or ExpressInstall from Adobe if you want fancy icons, etc. Details at Google "ExpressInstall"

ExpressInstall is supported by swfobject, details at Google "Google Code swfobject"

Or you can always make your own image.

test is best

I have the JW Player on a few sites, both commercial and non-comercial.

If I use 4.6 then all is well

But if I use 5.0 or 5.1 *AND* have any plugins called upon the player won't load in FireFox 3.6 (it's fine in IE and Chrome)

If I remove the Plugins line then 5.0 abd 5,1 work in FireFox 3.6

FWIW Firefox 3.6 seems to handle flash VERY badly - lag, freezing web pages, etc. on places like Facebook...

@Ted -

Do you have any test pages we could look at that work in IE/Chrome but not in Firefox 3.6?

http://www.federalproductions.com/gallery/videos/

I had 4.6 there, but I just swapped back to 5.0

4.6 works fine in all browsers

5.0 in firefox, loads forever
5.0 in chrome NO VIDEO, only audio plays until you load another clip, or reload the one that autoplays when the page loads
5.0 in IE NO VIDEO, only audio plays until you load another clip, or reload the one that autoplays when the page loads

@Ted - what happens if you use 5.1?

Same as 5.0

Ted, your link is down now - http://www.federalproductions.com/gallery/videos/

Can you please provide a link with 5.1? Thanks.

Ok, same link, now 5.1 - same results. If it was a dead URL when you tried it, it must have been temporary, it's working now.

@Ted -

I've got a test page set up which exactly mirrors your player configuration - it even uses your player.swf. It works fine across all browsers.

http://bit.ly/ahZjFK

The only thing I can think of that might be causing the issue is your embed method, although it looks OK to me.

Ok this is REALLY puzzling, because when I visit that bit.ly link... it doesn't work in FireFox, just like on my own site.

I'll try a reinstall on flash and FF and see what happens. I'll then report my findings.

No change with a reinstall.

Shockwave Flash 10.0.45.2

FireFox Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)

I have the same issue with JW not playing on IE but not Firefox, etc. I followed the reinstallation instructions you gave and other flash objects work, but not yours.

Any other suggestions.

Firefox 3.6.4, WIN XP Pro, 2.4ghz/4gig ram

Can you provide a link to where you are running this?

I have the same issue, seems to work if you double click inside the player with firfox but not on the initial click

Can you provide a link?

previously i can view the embedded videos at this webpage
and now lately i cannot view the videos, and i think they are using jwplayer.
i am using firefox3 as default browser but when i changed to IE the video plays.
i prefer using firefox due to filtering ads.

thanks for your help.

here's the page: http://www.gmanews.tv/video

@jacm - Make sure you have Flash installed for Firefox. This site works fine for me. Please also post in a different forum going forward, as this forum is for JavaScript Interaction.

@Ethan..
appreciate your prompt reply
sorry i forgot to inform that the latest flash player and silverlight already installed but still same problem i have.

sorry for querying it here.

thanks again.

np