Order Now AdSolution Sign Up | Login » Bits on the Run Sign Up | Login »

Forums

/

JW plays only sound but no picture- blank

18 replies [Last post]

help me help me

Bump, it seem that this is an issue with the last version.

and it's on in IE !!!

Same for me - so friends in other places tell me....

Use the embed code instead. Use the wizard here to view the code as embed http://www.longtailvideo.com/support/jw-player-setup-wizard

Sorry for double posting, but the solution is easy.
Just put the script line for the swfobject.js between the head tags.
(not in your body)

<head>
<script type="text/javascript" src="../javascript/swfobject.js"></script>
</head>

worked for me.

Says on the wizard to use the script version for normal pages and the embed for For blogs and sites like MySpace. As mine is a joomla page I should be using the normal? I tried the embed and nothing showed.

I still have sound but no picture.
A friend of mine has got over this problem by reverting to an earlier version (4.0.46) to get over thee problem, I'd raather sort it with the up to daate version so -
can anyone else see where I am going wrong?

The page is: http://www.video-productions.net/index.php?option=com_content&task=view&id=53&Itemid=83

The script applied to the page:
<script type="text/javascript" src="/embed/swfobject.js"></script>
<div id="player">This text will be replaced</div>
<script type="text/javascript">
var so = new SWFObject('/embed/player.swf','mpl','500','281','9');
so.addParam('allowscriptaccess','always');
so.addParam('allowfullscreen','true');
so.addParam('wmode','transparent');
so.addParam('flashvars','&file=http://www.video-productions.net/videoprojects/basingstoke.mp4&backcolor=212121&frontcolor=CCCCCC&li...');
so.write('player');
</script>

Thanks in advance,

Dave

BUMP

I am now suffering multiple page / video sound with no picture - BUT it is sporadic...

Sometimes I get both - most just sound - this is in IE.

Everything works just fine in FireFox...

Not sure if I kept a copy of the previous player files, anyone got a copy so I can roll back a step please?

Thanks
Dave

Hi Dave,

If you take off autostart, you will find it works. I just posted a thread about this whole problem detailing exactly what happens.

If anyone has any old player files, please let me know so I can downgrade!

Ouch - you are right..

I just downloaded the latest - with viral - and it seems to be behaving itself - even with autostart... fingers crossed.. (I have installed the non viral)

Same issue here

I have the same problem. I did try all options. If you find the solution send me the trick on my e-mail: support at digitalshoptime com

@Alex - Can you provide a link to where you are running this?

Audio plays, but not video.
In certain cases I receive interesting debug messages about zero size even when video has metadata:
(Flash): video dimensions: 0x0 (w/h)
(Flash): No width/height specified

The problem can be that sometimes onmetadata event doesn't fire or when the metadata hadn't time to be loaded or under other reasons.
When there is no metadata, you should adapt the video to the stage size... Jw player developers, respond!

Typically action script code:

var video:Video = new Video(stage.stageWidth, stage.stageHeight);
netStream.client.onMetaData = netStream_onMetaData;
video.attachNetStream(netStream);
netStream.play("http://some.site.net/video.flv");

function netStream_onMetaData(item:Object):void
{
video.width = item.width?item.width:stage.stageWidth; // !!!
video.height = item.height?item.height:stage.stageHeight; // !!!
}

@Alexey -

Thanks for the feedback. While it's true that you can stretch the video to the display size in the absence of size metadata, we feel it's really a requirement that the video contain it. There are several freely available tools to fix FLV files' containing bad/missing metadata.

In some cases videofile contains right metadata, but this error randomly occur. It's a flash player bug. And I recommend you to focus attention on this bug. It's not my fiction. It is fact of common knowledge.

@Alexey -

I'd be happy to investigate. First, I'll need you to set up a test page which can replicate the problem and post a link to it. (If we can't see the problem, it becomes very difficult to find a solution).