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No video playback on Windows 7 (64 Bit)

6 replies [Last post]

Hello,

I jused JWPlayer too and it really works great, no any problem. But since I bought a new laptop with Windows 7 (64 bit) I can`t play video on my website anymore. I cannot see the window of JWPlayer also!

It's this website:
http://www.cgg-online.de/Luedenscheid/seite21.html

But on this website I can see video no any problem:
http://www.cgg-online.de/berichte/EDCC2009_KK.html
http://www.longtailvideo.com/players/

Just my own website I have problem. I don't understand :-( I have installed newest version of Adobe Flashplayer!

What is wrong? I hope you can help me,

Thank you and many greeting from Germany Wuffi

PS: This problem is on IE8 and on Firefox 3.5

Forget to tell you, on this website
http://www.cgg-online.de/Luedenscheid
I used another flashplayer, and with this another flash player I have no problem. But I want to keep flashplayer from JWplayer ;-)

Thanks!

Wuffi

Hi Wuffi,

This is Ethan from LongTail here to help you.

I checked that link in IE6, 7, and 8, and Firefox 3, and I can't replicate the issue. I have the latest version of Flash and I am running Windows XP.

Please email me directly at ethan [at] longtailvideo [dot] com to follow up if you have any other questions, thank you.

Best Regards,
-Ethan

Newish desktop running W7 64-bit. The website I manage from that machine is trinitykirkwood.org. Running the player embedded to play an ASX playlist of mp3 files. Works fine in Firefox, but doesn't work at all in IE8 64-bit.

On my wife's laptop with W7 32-bit no prob, so the issue seems to be ony with 64-bit IE8. Ideas?

Can you provide a link to where you are running this?

Never mind: I went to the Adobe Flash website and found a message that the player won't run on any 64-bit browser, and I had tried 64-bit IE on the machine I use to manage the site. Sneaked up on me because I use Firefox most of the time, and there's no 64-bit Firefox so far.

I suppose this will sort itself out if/when 64-bit applications become more the norm and Adobe has to bring out a 64-bit version. Anyway, I've checked the site with 32-bit IE and all is well.

If you want to have a look at the implementation, it's www.trinitykirkwood.org, both the home page and the music page. The CMS I'm using is ACS Extend; ACS is a company that provides specialized databases etc. to thousands of churches but they don't offer meaningful built-in support for audio.

Thanks for posting, and thanks for the information regarding this, it is very helpful.