Black screen / but sound working - Solution

14 replies [Last post]

Posted: Mon, 2009-08-17 03:33 idan

Hey,

So some of our users had a problem with our player, which in result, they saw a black screen but the sound was working.

I managed to figure why it's happening on the latest version of JW (Trunk, 4.6.248) and all versions that are > 3.

Problem: Flash player update (from adobe) has fucked it up.
Solution: Download flash player version <= 10.22.87.

I've setted up a link for 10.22.87 (http://bit.ly/4hUlGJ) and it solved all our users problems.

Hope it help, and please, fix this on next release!

Posted: Tue, 2009-10-13 02:49 peter

Are you kidding me? That's your solution?

Posted: Tue, 2009-10-13 11:37 Zachary Ozer

Can you provide a link to the page displaying the error?

Posted: Tue, 2010-02-02 23:26 dbricca

the following two parameters appear to cause the black screen in IE:

stretching = fill
controlbar = over

if you remove both of these variables from your script it should display properly.

Posted: Tue, 2010-02-02 23:38 dbricca

after more testing I've determined that a combination of the following variables causes the black screen bug:

autostart=true and controlbar=over

autostart=true and stretching=fill

Posted: Thu, 2010-02-04 11:14 James

Nothing but problems. Wordpress is a constant headache. Nothing works out of the box. Sorry to be negative. I'm just struggling along here.

Anyone got a solution? Firstly I don't know where dbricca is referring to, and secondly if I understand correctly i.e. Enable full screen and autostart options, neither are checked.
Neither of these show up in the php file, so I don't know what you are talking about.

I have latest flash player installed and made no difference. Cannot even get all my videos to link properly.

Posted: Thu, 2010-02-04 14:40 Ethan LongTail

James, try to use this plugin for WordPress, it makes things easy - http://wordpress.org/extend/plugins/wordtube/

Posted: Sat, 2010-02-06 19:30 Niles

I'm getting the black screen problem as well with player 5.0.753 (licensed version) under Firefox and Safari.

http://www.fuckitall.com/vid/

Anybody have a fix for this?
Thanks.

Posted: Sun, 2010-02-07 08:51 Tony Reed

Is it possible that the player is starting up before it has completely loaded the playlist?

I had some problems with this in my testing; I added a timeout between loading the list and playing the first item, and they went away. I'm currently using 5.1.823 player; seems to spend longer buffering than before, but.

Is there some reason why you're not using swfobject 2.2?

Posted: Tue, 2010-02-09 03:29 Niles

fine. i upgraded to swfobject2.2 which took me longer to figure out than it should have and did nothing to help. there is a bug with autostart=true.

http://www.fuckitall.com/vid/

the first video that plays is black, unless it is not for you and then that is just frustrating.

Posted: Tue, 2010-02-09 08:07 Rock

dont use controlbar=over it seams to be a bug in ie

Posted: Tue, 2010-02-09 11:46 PabloS

@Niles - please try the 5.1 pre-release version (available at http://developer.longtailvideo.com/trac/browser/trunk/fl5/player.swf). I believe this bug may have already been fixed.

Posted: Tue, 2010-02-09 19:50 Niles

Thanks PabloS. That bug is indeed fixed in v5.1.824.
I'll be waiting for the licensed version.

Posted: Mon, 2010-03-08 05:55 ashnur

for me with the 5.1 there is no video not even with autostart true ( had the same problem, but for me it was working with autostart=true, and nothing else. if I set it to false, or left it out, the video hasn't shown up)

if I try with the 5.1 from the link above, it doesn't work, no matter what configuration I try :(

Posted: Mon, 2010-03-08 11:58 Ethan LongTail

Can you provide a link to where you are running this?

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