Options for player

I'm afraid it is not possible to suppress thumbnail loading.

We are looking into improving loading multiple javascripts in a future release of the player though.

Sounds good. In reviewing the code, do I understand this correctly?

If I were to take the top portion of the JS, that is just the player code. The part below is specific to the video, so we could take that and then just change the variables as we see fit. If we do that would the HTML 5 fallback, etc work correctly?

Thanks.

That is not a supported scenario, so it might work, but this would be at your own risk and there are no guarantees that thing's won't change unannounced in an incompatible way in the future.

Understood. I may not go this route but just looking at my options as this could bypass a lot of JS loading, thumbnail loading, etc.

I have no video representation, just audio, and a green screen? any suggestions?

I don't know without more details, but typically if the screen is green your video file is broken.

I am having the green video problem with several videos that worked just fine until recently. The green video problem seems to have started around the time I updated to the latest Firefox 11.0. It may also have coincided with a Flash update. I'm not certain which event caused the issue. Everything was fine before. Now I have nothing but audio and a few fleeting pixels.

I'm not a content producer. I don't know the first thing about JW Player. I just suddenly can't see things I used to be able to see, and right-click shows JW Player.

Win 7, 8GB RAM, Nvidia GeForce GTX 560 Ti, Core2 Quad 2.4GHz
Firefox 11.0, Flash 11.2.202.228, JW Player 5.9.2118

It's someone elses video/embed. But perhaps there's something on my end I can fix. I'd rather get advice BEFORE I go trying to roll back versions of stuff. :)

I should ask whether it's acceptable to post a link to the example(s), considering they are very adult content.

Thanks. I hope this helps!

I'm afraid that we can't help out with end user problems, you should go to the provider first to make sure that they don't have issues, but this is likely a software of Flash issue on your end.

If I were to put the image file and the JW Player embed on one of my web pages, would I be able to get support? Or would it be a waste of time resulting in "you video file is broken"?

this is most likely either a problem with your computer or with the video file (especially if this is not your own content). In either case this falls outside the scope of what we can support.

Well, although I don't agree with your policy, I'm pleased to report that you seem to be right on your guess, so it's moot. :)

I was able to find a few Flash videos with the green screen problem but which were NOT using JW Player. So I expanded my search and quickly found this...

In a case of "Had it been a snake, it would have bit me." right-clicking on the flash window and going to Options, then un-checking the Hardware Acceleration checkbox and refreshing the page seems to be a good workaround for the green screen!

So it was a problem with Flash using Hardware Acceleration! Hopefully this info will help you help others.

Best wishes!