Hi, I have a problem that goes like this - When I upload a video to my website it gets converted into a mp4 to be used by JWPlayer. Sometimes when I watch a video for the first time that has been uploaded, it will play ok to start with, the buffering bar will also go all the way to the end, but the video will stop a third of the way through even though the play position indicator is still moving as if it was playing normally. I can refresh the page and it still happens at exactly the same position. Now if I turn off the cache on my browser or clear the cache manually then refresh the page and try to view the video again, it will play all the way through without any problems at all. Why does this happen?
It sounds like this is caused because the conversion software that your website uses makes an incomplete mp4 available while the conversion is still in progress, and your browser caches an incomplete file.
Our own video platform (Bits on the Run) only makes the video available when it has been processed completely.