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Cannot read captions on my streamed video

7 replies [Last post]
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Hello,

I have been trying to add captions to videos we stream with bits on the run.

I am actually testing the two methods:
1- Stream video (flv) and host the captions (srt) on our server
I posted a crossdomain file on our domain:
<cross-domain-policy>
<allow-access-from domain="*.bitsontherun.com" />
</cross-domain-policy>

2- Stream mp4 (with srt embedded in video)

But none of the methods is working. Use the link below to see the tests: 64.106.210.24/shared/paradigm/course/TEST_Susan/sca/Test-StreamingCaptions-2/

Captions icon appear but the captions are not read at all. Any idea of what could be wrong?

Thanks for your help
Elsa

PS: The player streams the original video (Passthroughs).

Reply

I am adding the code:
Method 1 (FLV + SRT):

<script type="text/javascript" src="http://content.bitsontherun.com/players/zRQqFhrM-sRUoLRMR.js"></script>
<script type="text/javascript">
botr_zRQqFhrM_sRUoLRMR.addVariable("plugins","captions");
botr_zRQqFhrM_sRUoLRMR.addVariable("captions.file","GS-IntroVideoShort.srt");
</script>
Reply

Method 2 (MP4):
<script type="text/javascript" src="http://content.bitsontherun.com/players/1N8dl4kp-sRUoLRMR.js"></script>
<script type="text/javascript">
botr_1N8dl4kp_sRUoLRMR.addVariable("plugins","captions-2");
botr_1N8dl4kp_sRUoLRMR.addVariable("back","true");
</script>

Reply

For option 1 you will need to allow from *, not just from bitsontherun.com because we host our video player elsewhere.

Also, you will be interested to know that we will include a functionality to upload a captions file for a video file soon.

The second option is less optimal, and I think it is very well possible that it only works with mp4 files, so I recommend that you stick to the first option or wait until we release the built in captions support.

Reply

Thanks a lot for your answer. I am very interested in this coming feature to upload captions on your site directly. Do you have any idea of the estimated date for "soon"?

Reply

It shouldn't take more than a month I'd estimate.

Reply

Note that captioning functionality is now available. Every video has a "captions" tab that can be used to upload (multiple) captions.

Reply

So great! Thanks a lot.

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