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Conversion templates Key Change?

9 replies [Last post]
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Hi,

Did the keys for the conversion templates in bits on the run changed? Our company has several iOS apps that make calls to one custom conversion and since today that the keys changed those apps cant find the correct path to the video.

The key is hardwired into the apps so to make the change I would have to submit to iTunes and that will take at least 7 days which is a lot for our company. Is there something else I can do?

Thanks
Ricardo.

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Can you give me an example of a URL that you requested and doesn't work anymore? I don't think anything changed here.

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I used to ask for this kind of URL inside the app:
http://content.bitsontherun.com/videos/slf3UdDH-799067.mp4

Now I need to ask for:
http://content.bitsontherun.com/videos/slf3UdDH-Um3Puafb.mp4

Its the same conversion template but the key changed from 799067 to Um3Puafb

Is there something that can be done on BOTR? or do I need to change the way i ask for the URLS?

Thanks for your quick reply remco.

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I think I found the problem,

I used to grab the video ID through the XML of the playlist
http://content.bitsontherun.com/jwp/7qHvTSeL.xml

I grabbed it from the from the image link:
http://thumbs.bitsontherun.com/JxHwRfBx.jpg

But as of today that link changed to:
http://thumbs.bitsontherun.com/JxHwRfBx-720.jpg

So my path instead of being:
http://content.bitsontherun.com/videos/slf3UdDH-799067.mp4

Ended up being:
http://content.bitsontherun.com/videos/slf3UdDH-720-799067.mp4

Is there something I can do about this little update in the playlists XMLs? I just need one week to make the change so that our clients dont mis our videos in the iOS apps.

Reply

Ah, yes, we changed this to the 720 pixels link to improve load times for the player, as smaller thumbnails load quicker.

Those JWP feeds are only intended to be fed to our player; they are not meant to be parsed for other purposes, as it is possible we can make changes to them that can break your software. It is better to use playlist RSS feeds instead:

http://content.bitsontherun.com/feeds/7qHvTSeL.rss

If you want all the videos mentioned in the feed to be of a specific template you add the template key to the RSS feed like this:

http://content.bitsontherun.com/feeds/7qHvTSeL-Um3Puafb.rss

If any of the videos in the feed does not have this conversion, the RSS feed will return the default (320px) conversion of that video instead.

I'm afraid nothing can be done about the formatting of the jwp feeds.

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Alright, if you can let me know real quick (within the next hour) I can ask if we can temporarily roll back the change to the thumbnail URL, but after that, the responsible engineer will be away for the weekend.

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Yes please... If you could o that i would apreciate it very much. I will submit our apps with the rss feed but thy will take about a week to get aproved and this will help us a lot.

Reply

Hi Remco,

I think that my answer was little to late. I already did the changes in the apps to use playlists RSS feeds and will submit them for an update, but I will appreciate a lot if you could ask if the roll back can be done in monday. This would mean a lot to us.

Thanks for your support,
Ricardo.

Reply

We temporarily changed this for your account. At our next system update this will go.

Reply

Thank you very much.

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