Hi,
We have a .WMV file.
Were able to upload the file successfully, but encoding failed.
Error message:
Please note that the conversion of this media file has failed(Unsupported Format: Microsoft Screen Codec (MSS2))
Could you explain why this is happening and what should we do to get a .WMV file that successfully encodes.
Thanks,
Rajat.
The video codec that your editing program used is not supported by our encoder. You should make sure that it gets encoded using another video codec. I don't know about Microsofts editing tools to be able to tell you how/if you can set it to use other video codecs too.