I just uploaded a couple of test clips to my BOTR account.
When I play them on the iPad and in IE, they look fine. However, when I try playing them in Chrome and Firefox, the video looks really poor and blurry.
Has anyone experienced this before? Could it be something to do with the original file settings?
Do you have Flash installed in all browsers?
(if Flash installed unfortunately that doesn't mean that all browsers are covered, because Internet Explorer has another mechanism than all other browsers).
You can find out what version of Flash you have installed by going to this page in the browser where you are seeing the issues: http://www.adobe.com/software/flash/about/