Embedded JW Player...no analytics at Bits on the Run

We've been embedding the JW Player on our site and using it to playback/embed YouTube videos here: http://www.tedmag.com/tedtv.aspx?cat=trends

We are hosting advertiser's videos so they'd like to see some analytics of course and for some reason, the analytics at Bits on the Run seemed to stop recording in October. We are able to see stats from before Oct 7, but nothing after and I know I myself have watched videos since then.

Something to know:

Around this same time, someone outside of our organization tried to upload a video into our FTP at Bits (through our own site we built in WP to accommodate this upload. This particular upload in question failed and that was almost in conjunction with when our analytics stopped. I am currently able to upload videos from this same interface (but only up to a certain size - something we're working on within our own site/host). This upload page is here: http://tedtvupload.com/upload-video/

I'm hoping, albeit not desiring, that the failed upload broke something in our account for a while and it can now be corrected quickly.

I'm also wondering if there is something else that could be "wrong" with our account. Or maybe it's how the player and videos are set up?

Nothing about our setup changed around this time but I thought you might benefit from understanding how we use the service... We use a CMS that employs the JW Player. Most of the time, that player is just playing something we have on YouTube. We really haven't utilized the hosting service much, we only have it so that we can take "private" videos and host them somewhere if a client refuses to post them as private on YouTube.

All that said, we've been able to monitor our views through the JW Player until Oct 7...what could be wrong???