Hi,
I have recently started using BOTR with signed videos and up until now had no issues. I have now tried to view my videos in firefox and on a samsung galaxy S and instead of content I am seeing the permission denied message. All other major browsers and IOS browser seem fine.
I have read other posts regarding this and there is mention of 'setting the option to not send a referrer HTTP headers'. I have tried this in firefox and still no luck.
Below is the script I embed in my page.
<script type="text/javascript" src="/Content/js/VideoPlayer.js"></script><noscript><h3 class="NoJSAlert">You must enable javascript and refresh the window to view videos</h3></noscript><script type="text/javascript" src="http://content.bitsontherun.com/players/n7U1tTX8-B0btW60o.js?exp=1327920203&sig=8eaa75b552eb8250504dfcd739c77b22"></script>
Can anybody suggest what needs to happen to make playback work consistently across all consuming devices?
Thanks
Andy
I really need a live page to debug this. My initial hunch is they maybe you set your time out too tight and on a mobile connection it simply takes too long to load the player. You should set the timeout to at least 60 seconds and then an access denied is impossible.