Videos not playing anywhere??

Hi Paul, where are you seeing this? For our test accounts all works normally.

I have the same problems. Video stays black and doesn't start playing.

Regards
Oscar

Please post a link where this happens. I can't debug anything if you don't give me a link to debug

Hi Remco, here's an example. You can see where the video should be & that the embed code is still in there. The page hasn't been altered recently, so it's not corrupted. Happening with every video as far as we can tell?

http://www.activeindustry.co.uk/Videos/cleaningservices.htm

Thanks
Paul

Jumping on this thread too..

Nothing is playing from our site too.. here is an example

http://app.focusforums.com/myvideo.asp

Shamsu: as soon as I put your video inside proper HTML it does work correctly:

So I suspect that players might break if you have other syntax errors on your page. Similarly, it looks like the Paul's site has a horrendous amount of errors that include unclosed tags: http://validator.w3.org/check?uri=http%3A%2F%2Fwww.activeindustry.co.uk%2FVideos%2Fcleaningservices.... so I suspect that that is the issue for you too.

Nevertheless, we're going to roll back the release for now because there is an issue with the player API, but I strongly recommend that you fix your HTML, because if the disappearance of players is caused by big errors in your HTML like unclosed tags, there is nothing we can do about that and we will put this player back as soon as we have fixed the player API bug.

Hi Remco, thanks for looking into this. I take your point re the coding, we'll have to look at that.

However, I would point out that we have a blank web page (which we use for testing). On this there are a couple of Youtube videos (which themselves report many validation errors by the way) and BOTR videos. There is no text, images or other coding. When we tried this page earlier, the Youtube videos played ok - but The BOTR videos did not play?

Given that this 'test' page is essentially blank wih only video embed codes on it, I'm still a bit worried that it's not our HTML code that is the issue?

I can send you the link to the test page if you require.

Regards
Paul

Paul: we have tested extensively with the player, but only in correctly formatted pages. We are going to make a range of significant changes to the player that will include a significant improvements to iPad support (API will work for iOS, playlist players will work for iOS.

One problem is that it needs a correctly formatted DOM (Document Object Model) so the player code gets fitted into the page correctly.

At least the page that you linked me to before was pretty much crippled given how many tags you had in there that hadn't been closed properly.

Hi Remco, thanks for your reply. I have sent you a private email on this.

Many thanks
Paul