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"Video not found or access is denied"

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Jul. 06, 2009QuynhTD

On local it run well but when I unzip and upload all example file on Host it can't run and show message above. And I can't download video.flv file when type correct full link too.
How do I fix this problem?

Jul. 07, 2009wsiDaryl

yeah! me too.. im experiencing the same problem..our company already purchased the license for this player but still it is not working...im really pissed off...im been troubleshooting it for almost 2 days..longtail please address with this problem..tnx

Jul. 07, 2009Jeremy

I'm having the same problem. HELP!!

The wmv player was working for me, but I want the flv player.

Jul. 08, 2009John

This is odd ?! Same problem here with v4.5.230 and flv files.

Jul. 13, 2009Steve

I need this addressed ASAP as we are having an online conference and every so often it cannot find the flv files or it will start to play then stop, then say it cannot find the file.

Jul. 13, 2009Vanya

Having the exact same problem with playing flv files. They play fine locally but not on the server. Please advise a solution asap.

Jul. 13, 2009Jeremy

Mine won't play locally or on the web. I don't know what to do?!? I would like to post more videos using flv.

Jul. 13, 2009Jeremy

I got it working. I copied the code from the readme file and kept all the files including my flv in the same folder. I changed only the flv file name from the copied code. I don't know what the problem was. Something was misname... I'm just glad it works. Hope the rest of you can get it working, too.

Jul. 31, 2009Brett

http://kb2.adobe.com/cps/194/tn_19439.html . This fixed it for me. I was using IIS and it was a server setting.

Aug. 11, 2009William Spademan

On my Linux server, it works fine on any page as long as it is in a subfolder. Won't work on the home page.

Aug. 11, 2009William Spademan

Ah ha! To use a relative filename for a video file to be played on the home page (or any other page in the root of the public folder), don't just use videoflnm.flv or subfolder/videoflnm.flv

Instead, use /videoflnm.flv or /subfolder/videoflnm.flv

This is a bug in the player, but easy to work around.

Aug. 11, 2009lost

There is no bug in the player.

Relative URLs, absolute URLs, or full URIs are all supported.

For the origin of the relative path for FLV files, see the Tutorial Embedding Flash that is linked from this page. The section titled, "Flashvars Problems" explains it all.

Relative URL: video/videofile.flvNote that there is no "root" symbol.

Absolute URL:/video/videofile.flvNote that there IS a "root" symbol.

Full URI, with protocol, domain, and absolute URL including the "root" symbol:http://www.domain.com/video/videofile.flv

Aug. 16, 2009Sandy

My FLV video is getting the message "Video not found or access denied". This is the code I have for the page:

<html>
<head>
<title>HCG Mixing Instructions</title>
<script type="text/javascript" src="http://www.hcgfatloss.com/swfobject.js"></script>
</head>

<div id='mediaspace'>This text will be replaced</div>

<script type='text/javascript'>
var so = new SWFObject('http://www.hcgfatloss.com/player.swf','mpl','470','320','9');
so.addParam('allowfullscreen','true');
so.addParam('allowscriptaccess','always');
so.addParam('wmode','opaque');
so.addVariable('file','http://www.hcgfatloss.com/hcg-diet-videos/hcg-mixing-instructions-hcg-diet.flv');
so.write('mediaspace');
</script></p>

And the page is:

http://www.hcgfatloss.com/test-video.htm

Why isn't it working?

Aug. 16, 2009lost

There is no Flash movie file at this URI:http://www.hcgfatloss.com/player.swf

Aug. 19, 2009Derek Blevins

I am having the same problem here. I am totally new to Flash and pretty green when it comes to any form of coding. I have managed to get to where I can play mp3s ok but if i try to play a .mov file I get the video not found error message.
Sorry Lost, I looked at the Flashvars Problems section but it really is above my understanding. Can anyone help here in simple English?

Aug. 19, 2009lost

The best way to get effective, useful help is to post a link to your test page — otherwise we have to guess.

Aug. 20, 2009Derek

http://www.dnbentertainment.co.uk/Music.htm

This is the link to the test page. Ignore the badly fitted pictures, I was only trying to figure out how it worked. I won't have a problem with that part.

Aug. 20, 2009Derek

It's ok guys, I got it working. Just won't play .mov files but I can use .swf or .flv so that'll do for now.

Aug. 21, 2009Jan VB

Encountering the same issues. When I want to run the video on the website, it gives me this error stating that the video could not be found or that access is denied.

When pointing to the file directly in my browser, www.mydomain.com/videos/video1.flv, the browers returns that file could not be found on the server though it is there, no typos or anything. Is this a matter on server level or am I doing something wrong. The page is a PHP file containing only the code I got from the great setup wizard from this site.

Thanks

Aug. 21, 2009King

Hi Lost,

Can you explain why the .flv file can not be found while i type the right URL path, I tried both relative and absolute path, either does it worked, i supposed it does not concern the file path problem.

Waitting for help.

Aug. 21, 2009lost

@King,

A full URI always works —IF— the FLV file is accessible from the Internet. You can check accessibility like this:http://www.domain.com/path/video.flv
An absolute URL always works —IF— the FLV file is accessible from the Internet.

If you use a relative URL for a FLV file, the origin of the relative URL is the location of the Flash movie (player.swf).http://www.domain.com/player/player.swf http://www.domain.com/video/video.flv
The origin of the relative URL is:http://www.domain.com/player/therefore, the relative URL would be:../video/video.flvUp one level to root, down one level to video.

For all other media files, such as mp3, mp4, jpg, the origin of the relative path is the location of the HTML document that has the player embedded in it.

Aug. 28, 2009Ed

I had it working locally, and on an aplus server. We put it on our server, however, and it would not play the flv file. It loads the jpg, but not the flv. We cannot even access the flv file directly. I suspect that there is a permission issue somewhere.

Sep. 05, 2009Amir

I just purchased a license.

.FLV file plays locally but not on server (Linux).

I'm using an embed code inside an HTML widget.

Absolute URL inside embed code points to .FLV but getting error that video is not found or access denied.

Like I said, plays locally but not on server.

??????????????

Sep. 05, 2009Amir

Nevermind ( LOL)

Just needed to refresh my browser.

Sep. 14, 2009Muthiah

Thanks for the excellent clarification (lost on Aug 21, 2009) about relative URL of video.flv with respect to player.swf. This has really solved my problem of " Video not found or access is denied" which was eating my head for the past few days!

Sep. 15, 2009Bobby

I think some of you guys should consider the entry about IIS server - post Brett 31 july as it was nothing to do with paths for me

Sep. 17, 2009NIKHIL

I need some help,
I'm trying to play a local flv file, which is in the same directory as my page...im using jquery and JW player...
but I am getting the error,

file not found or access denied

can someone please help...

<div id="0"><<a class="media {width:250, height:250}" href="fray.flv">FLV File</a></div>

the above is how I have named it...

thanks for ne help,

Nikhil.

Sep. 17, 2009lost

Is your HTML document that contains the Flash content being loaded offline?

Is your HTML document in the same directory as the FLV video container file?

Is your Flash movie being loaded offline?

Sep. 17, 2009NIKHIL

everythings being done offline, and yes, the html document is in the same directory as the flv video file..

also,

the sample flv file 'video.flv' which came along with the JW player is playing fine....

but one of my flvs is not...

Nikhil.

Sep. 18, 2009Luiz

As posted by Brett, there is a problem with the Windows Server. Windows 2003 Server does not stream FLV videos. If your site is in this Server you need configure it. In this page you can see the configuration:
http://kb2.adobe.com/cps/194/tn_19439.html

Sep. 18, 2009lost

@NIKHIL,

What version of the Adobe Flash Player are you using?

You can check here: http://kb2.adobe.com/cps/155/tn_15507.html

If only one FLV isn't playing, then there may be something wrong with that FLV, or you need a later version of the Adobe Flash Player.

Sep. 25, 2009Video not found

I need some help figuring out why I can't get a video to load on my web page. I keep getting the message "video not found or access is denied". The code that I am using for the video is below. My webpage is located at:

www.chathamcentralschools.com/med/botsford/languageconcepts/home.html

I also have the test video that came along with JW Player (video.flv) which at one time I was able to run using a code I can't remember. I have all of the JW player-viral files placed in the Home_files folder.

Thanks -Kevin

<script type='text/javascript' src='swfobject.js'></script>

<div id='mediaspace'>This text will be replaced</div>

<script type='text/javascript'>
var so = new SWFObject('http://www.chathamcentralschools.com/med/botsford/languageconcepts/home_files/
player-viral.swf','mpl','300','260','9');
so.addParam('allowfullscreen','true');
so.addParam('allowscriptaccess','always');
so.addParam('wmode','opaque');
so.addVariable('file','http://www.chathamcentralschools.com/med/botsford/languageconcepts/home_files/
welcomevideo.flv');
so.addVariable('image','http://www.chathamcentralschools.com/med/botsford/languageconcepts/home_files/
preview.jpg');
so.addVariable('frontcolor','000099');
so.addVariable('lightcolor','0000FF');
so.addVariable('screencolor','6666FF');
so.addVariable('plugins','viral-2');
so.write('mediaspace');
</script>

Sep. 26, 2009lost

This video file is not available:http://www.chathamcentralschools.com/med/botsford/languageconcepts/home_files/welcomevideo.flv
wget -S "http://www.chathamcentralschools.com/med/botsford/languageconce pts/home_files/welcomevideo.flv SYSTEM_WGETRC = c:/progra~1/wget/etc/wgetrc syswgetrc = c:/progra~1/wget/etc/wgetrc --2009-09-25 21:08:27-- http://www.chathamcentralschools.com/med/botsford/langu ageconcepts/home_files/welcomevideo.flv Resolving www.chathamcentralschools.com... 12.152.249.123 Connecting to www.chathamcentralschools.com|12.152.249.123|:80... connected. HTTP request sent, awaiting response... HTTP/1.1 404 Not Found Content-Length: 1635 Content-Type: text/html Server: Microsoft-IIS/6.0 MicrosoftOfficeWebServer: 5.0_Pub X-Powered-By: ASP.NET Date: Sat, 26 Sep 2009 04:10:21 GMT Connection: keep-alive 2009-09-25 21:08:27 ERROR 404: Not Found.

Sep. 30, 2009Video Missing

Thanks for your help. I checked and the welcomevideo.flv is located in the path I gave in the post above so I don't understand why it can't be found through a url. I remade the .flv file and copied it into my folder with no success. I placed a .swf instead of the .flv file and I get the bottom part of the video player that keeps running with no video.

http://www.chathamcentralschools.com/med/botsford/languageconcepts/home_files/welcomevideo.swf

I have tired so many different codes and have no clue what to try next. I would like to use an html snippet so I can place it in iweb. The current code I am using looks like this:

<script type='text/javascript' src='swfobject.js'></script>

<div id='mediaspace'>This text will be replaced</div>

<script type='text/javascript'>
var so = new SWFObject('http://www.chathamcentralschools.com/med/botsford/languageconcepts/home_files/player-viral.swf','mpl','300','260','9');
so.addParam('allowfullscreen','true');
so.addParam('allowscriptaccess','always');
so.addParam('wmode','opaque');
so.addVariable('file','http://www.chathamcentralschools.com/med/botsford/languageconcepts/home_files/welcomevideo.swf');
so.addVariable('image','http://www.chathamcentralschools.com/med/botsford/languageconcepts/home_files/preview.jpg');
so.addVariable('frontcolor','000099');
so.addVariable('lightcolor','0000FF');
so.addVariable('screencolor','6666FF');
so.addVariable('plugins','viral-2');
so.write('mediaspace');
</script>

In the home_files folder I have the following files (not including the image files) player-viral.swf, preview.jpg, skinunderplayseekmute.swf, swfobject.js, welcomevideo.fla, welcomevideo.flv, welcomevideo.swf, welcomevideo.html, welcomevideo.m4v, and yt.swf

Thanks in advance,
Kevin

Sep. 30, 2009lost

You have a Microsoft IIs server.

The MIME type for FLV needs to be set.

Google "site:longtailvideo.com IIs MIME" for instructions.

Oct. 05, 2009Janice

ok heres the thing, lost. WHAT IF the video is from another site and IS NOT from my host?

Oct. 05, 2009Janice

I am using currently in Linux Server and the video is still not found or denied

Oct. 06, 2009lost

Generally speaking, if the video is a compatible Flash format (MP4, FLV, and variants) AND the host has not put restrictions in place, the Flash-based players can play media files from a different server than the server that is hosting the Flash movie (the JW FLV Player — player.swf).

If you post a link to your Test Page, someone may be able to give you much more useful and effective help.

Oct. 10, 2009Nilesh

I'm too getting video not found or access denied whenever I'm launching. I dont know whats going wrong with the code. Please have a loot and advise why isnt working.

<html>
<head>

<script type='text/javascript' src='http://www.wateraid.org/other/testarea/mediaplayer/swfobject.js'></script>

<script type='text/javascript'>
function createplayer(theFile)
{
var s1 = new SWFObject('http://www.wateraid.org/other/testarea/mediaplayer/player.swf','ply','640','480','9.0.124');
s1.addParam('allowfullscreen','true');
s1.addParam('allowscriptaccess','always');
s1.addParam('wmode','opaque');
s1.addVariable('autostart',true);
s1.addParam('flashvars','file=http://www.wateraid.org/other/testarea/mediaplayer/playlist_1.xml&type=video&playlist=right&playlistsize=200&streamer=lighttpd&fullscreen=true&backcolor=000000&frontcolor=ffffff');
s1.write('container');
};
</script>

</head>
<body onLoad="createplayer('http://www.wateraid.org/other/testarea/mediaplayer/playlist_1.xml')"> >
<div id='container'></div>
</body>
</html>

Oct. 11, 2009Thomasina

I'm trying to load a swf file into an html document but no matter what code I add I doesn't display. Can you suggest a code that I can use. I'm not certain if what you will provide is something that I've already tried but it would be helpful to get another's imput.

Oct. 15, 2009Marsha

"http://kb2.adobe.com/cps/194/tn_19439.html . This fixed it for me. I was using IIS and it was a server setting."

This worked for me!!! Way to Go!!

Oct. 17, 2009Sean

Here is another potential fix.

I was having this same problem. I kept getting "Video not found or access is denied". I was even getting the error for the default video.flv in the included readme.html. This was true both on my local machine and the server.

For me, the problem was with a "+" in the directory containing the file. The directory that I put the files in was named "r+m". After I renamed to "rm" it worked fine.

Oct. 25, 2009Juicy

Can anyone help me please?? I try to play my mp4 file on the internet and use FTP server to link my player as well as my video files.

http://ahang.netorage.com:8711/cgi-bin/fileindex.cgi?cmd=read&uid=ibs41&indexid=04D520DE01FFF744&fpw=62689720.mp4

This works fine from the internet and I don't see any problems with my player and the FTP server in which the file is linked. But, nowthing shows up, only saying video is not found or access is denied which really pissess me off. I have been so frustrated to figure this shit out..

http://ahang.netorage.com:8711/cgi-bin/fileindex.cgi?cmd=read&uid=ibs41&indexid=7D302CB235AB66FF&fpw=72186729.swf

The above is my player link..

I ve experienced Stream error, #2038 etc and now am facing the problem with "video not found'!!

Thanks in advance..

Oct. 25, 2009hobbs

You need to urlencode your file URI.'file': encodeURIComponent('http://ahang.netorage.com:8711/cgi-bin/fileindex.cgi?cmd=read&uid=ibs41&indexid=04D520DE01FFF744&fpw=62689720.mp4'),

Nov. 04, 2009Mads

Hi,

I embed the playe rlike this:

var File = '/folder1/folder2/video.mp4';
var BgImage = '/images/video.jpg';
var AutoStart = 'true';
var Width = 320;
var Height = 240;

var so = new SWFObject('/flvplayer/player.swf', 'flvplayer', Width, Height, '9');
so.addParam('allowfullscreen', 'true');
so.addParam('allowscriptaccess', 'always');
so.addParam('wmode', 'opaque');
so.addVariable('file', File);
so.addVariable('image', BgImage);
so.addVariable('frontcolor', '0070b3');
so.addVariable('lightcolor', '00588d');
so.addVariable('autostart', AutoStart);
so.addVariable('bufferlength', '6');
so.addVariable('stretching', 'fill');
so.addVariable('type', 'video');
so.write('PlayerContainer');

I am able to play FLV-files, but not MP4-files. When playing MP4-files I get the "File not found" error.

Why?

Nov. 04, 2009hobbs

Later versions of Flash9 are required to display H.264 video in the MP4 container. You should be requiring at least Flash v9,0,124,0.var so = new SWFObject('/flvplayer/player.swf', 'flvplayer', Width, Height, '9.0.124');
Be sure that you use an informative alternate content message in case the user has a lower version of Flash installed.<div id="PlayerContainer"><a href="http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash">Get the Adobe Flash Player to see this video.</a></div>
You don't need type=video if your media file URL ends in a recognized media file extension like "flv" or "mp4".

Check to be sure that the MP4 file is Internet accessible.http://www.domain.com/folder1/folder2/video.mp3Adjust the domain and path to yours.

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