old license to new

5 posts | return to the Licensing Questions forum | get the rss feed for this thread

Jan. 07, 2009keith

Last June I bought the commercial unlimited domain license. I received an email that the player had been updated and the old license would expire and I could upgrade my license for free if I entered my email address. I did that (I think!).

I just downloaded the 4.3 player and I clicked that I won't use it for noncommercial. Can I still use this for commercial since I think I have the new license?

Jan. 07, 2009Adam LongTail

Hi, this is Adam from LongTail.

Yes, you can still use the player for commercial purposes as long as you have a license.

Oct. 21, 2009Oliver Lillie

I have a license purchased in August 2006 for unlimited usage. Does this license apply to the current licensed download? If so how do I go about getting a login to download the licensed version? If not is there an upgrade fee instead of paying the full amount again?

Oct. 21, 2009Dave_LongTail

Hey Oliver,

If you purchased a license in August 2006 that means you have v3.x of the player. You can upgrade to a commercial license for the 4.x player for free. In order to this, pls send a not to support [at] longtailvideo [dot] com and let them know your circumstances. In addition, pls include your JW Player license # in the email.

Thx
Dave

Oct. 22, 2009Oliver Lillie

Many thanks. I have emailed support.

Add a reaction

You can also return to the category or try this search for related threads.

Your name *

Supported codes:

 

submit