Not supported in Internet Explorer

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Sep. 01, 2009prince

HI,

I have just downloaded the files and when i am trying to test the files......... they are working fine in the firefox browser but they are not working in the internet explorer.

Can you please let me know.

Thanks
Prince

Sep. 18, 2009sat

Hi people, I have the same problem. the player works fine in firefox and safari but not ie6 7 or 8.

Does anyone know a fix?

Below is the code.

Thanks


<p id='preview'>The player will show in this paragraph</p>
<script type='text/javascript' src='../showreel/swfobject.js'></script>
<script type='text/javascript'>
var s1 = new SWFObject('../showreel/player-viral.swf','player','350','257','9');
s1.addParam('allowfullscreen','true');
s1.addParam('allowscriptaccess','always');
s1.addParam('flashvars','file=../showreel/video.flv');
s1.write('preview');
</script>

Nov. 02, 2009Ben

Same problem...
Works fine in Firefox and Google Chrome, but on IE I get only sound with a black screen...

Does anyone have a solution?

Thanks:)

Nov. 02, 2009Ethan LongTail

Hi Guys,

This is Ethan from LongTail here to help you.

Can you link me to where you are running our player on your site so I can take a look at your implementation so I can better help you?

Please email me directly at ethan [at] longtailvideo [dot] com to follow up if you have any other questions, thank you.

Best Regards,
-Ethan

Nov. 10, 2009Oliver

I encountered the same problem.
Plus another issue: mp4-files show only a black sreen.

Here is the link:
http://www.olida.de/humpix/swftest/

Regards
-- Oliver

Nov. 10, 2009hobbs

 
@Oliver,

For the FLV, you probably need to install or upgrade your Adobe flash Player for Inetenet Explorer.

For the MP4, you need to encode it with a supported video codec.

The Adobe Flash Player supports these audio/video codecs:

     http://kb2.adobe.com/cps/402/kb402866.html

Your MP4 file:
General
Complete name                    : C:\wget\kuching.mp4
Format                           : MPEG-4
Format profile                   : Base Media / Version 2
Codec ID                         : mp42
File size                        : 444 KiB
Duration                         : 9s 40ms
Overall bit rate                 : 403 Kbps
Encoded date                     : UTC 2009-11-09 11:11:31
Tagged date                      : UTC 2009-11-09 11:11:31

Video
ID                               : 201
Format                           : MPEG-4 Visual
Format profile                   : Simple@L1
Format settings, BVOP            : No
Format settings, QPel            : No
Format settings, GMC             : No warppoints
Format settings, Matrix          : Default (H.263)
Codec ID                         : 20
Duration                         : 9s 40ms
Bit rate mode                    : Variable
Bit rate                         : 348 Kbps
Maximum bit rate                 : 831 Kbps
Width                            : 480 pixels
Height                           : 272 pixels
Display aspect ratio             : 16/9
Frame rate mode                  : Constant
Frame rate                       : 50.000 fps
Resolution                       : 24 bits
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.053
Stream size                      : 384 KiB (86%)
Writing library                  : Lavc52.10.0
Language                         : English
Encoded date                     : UTC 2009-11-09 11:11:31
Tagged date                      : UTC 2009-11-09 11:11:32

Audio
ID                               : 101
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : 40
Duration                         : 9s 9ms
Bit rate mode                    : Variable
Bit rate                         : 48.0 Kbps
Maximum bit rate                 : 52.4 Kbps
Channel(s)                       : 2 channels
Channel positions                : L R
Sampling rate                    : 44.1 KHz
Resolution                       : 16 bits
Stream size                      : 54.4 KiB (12%)
Language                         : English
Encoded date                     : UTC 2009-11-09 11:11:32
Tagged date                      : UTC 2009-11-09 11:11:32



Nov. 12, 2009Oliver

Thanks hobbs... this was it
:)

Nov. 12, 2009hobbs

 
You're welcome.

    enjoy...

Nov. 12, 2009Chris

I'm having the same issue. File is mp4. Works perfectly in Firefox, chrome, Safari and even Opera. But doesn't show in IE 7 or 8 (not supporting IE6, so don't know).

Flash player is updated to latest version. Latest version of JW. The strange thing is that some mp4's work fine in IE, but most don't. Some flv's don't work either. I even had to add an alternate player for IE users, but we're gonna have hundreds of videos so I can't add an alternate player for all those just for IE users.

So what's the deal? Is it something in the encoding process or what? Here are some links that don't work in IE.

http://tvdelicio.us/clips/abc/cougar-town/scale-moment
http://tvdelicio.us/tv/cartoons/mr-andersons-balls

And here's an mp4 that does work in IE:
http://tvdelicio.us/music/shakira/hips-dont-lie


Any ideas? I love JW, but gotta have it working on all platforms.


Thanks!
Chris

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