JW flv player partially loading video in firefox 3

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Jan. 26, 2009Baz

I was having trouble in firefox 3 where flv videos would load up to a certain point and then just suddenly stop loading. It was happpening at around the 5 to 7 minute point of any longer video. (maybe based on loading time?)

The loading progress bar would smoothly fill up and then suddenly shoot up to 100% at the point the loading stopped. When playing the video it would just stop at that point as well.

This is probably not a bug in the player, but I narrowed it down to having the firebug add on installed and enabled in firefox. Just disabling it fixes the issue.

I couldn't find anything in my searches while trying to figure this out so I figured I would make a post just to point it out in case anyone else was having the same issue.

Problem happened with JW player 4.3.132 and 3.99 and firefox 3.5 with firebug 1.3.0 and tested it on 2 different machines.

Jan. 27, 2009Kevin

Thanks for narrowing that down to Firebug -- I've been having the same issue and I never would have figured that part out. But for me it's not necessarily length in time. If i have a very high bitrate video that's only 2 minutes long it cuts off too. I want to say it happens around the 20 megabyte mark but I could be mistaken.

Jan. 28, 2009Rob Geddes

I experience the same problem from time to time but do not have Firebug installed. It seems that if I dump my browser cache and try again I can get the whole video. If I stop and re-start it always fails at the same point.

Jan. 29, 2009AGN

same problem as Baz, but it's only one video of approx 6000 i have. Video is longer than the rest (23 mins) and always stops around 8minutes of playing.

IE7 has no issues

Feb. 05, 2009Tobias

Same problem for me!

May. 20, 2009Devaliere

Same too, an idea

May. 20, 2009Slein

I have the same Problem waht must i do to avoide this?

ore i only have to switch the player?

maybe i use anothe flash player wehn it is a know bug and no one answer

Oct. 28, 2009JD

I have the same problem. My file is large (~400MB) and long (~85 minutes). The point at which the download stops prematurely varies, but it happens across browsers (Firefox, Safari, IE) and OSs (Mac, XP).

Here's some debug output right up to the point of failure:

LOADED ({total:399446613, loaded:301669973})
LOADED ({total:399446613, loaded:301842285})
LOADED ({total:399446613, loaded:301936405})
LOADED ({total:302020637, loaded:302020637})

You can see that it suddenly changes its mind about how large the file is. But the reported duration never changes, which is weird.

The file will play fine up until the point where the download stopped. Any attempt to play or skip past that point causes the video to skip back to the beginning.

Oct. 28, 2009Zachary Ozer

Hmm - this is strange. That data comes directly from Flash's NetStream.

What version of the Flash Player are you using? Can you email me a link to the file? zach at longtailvideo

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